“The greater danger for most of us lies not in setting our aim too high and falling short; but in setting our aim too low, and achieving our mark.”
Our leadership in global travel technology is sustained through close collaboration across our three central offices: Data Processing Centre in Erding (Germany), Research and Development in Sophia Antipolis (France), and our corporate Headquarters in Madrid (Spain). A number of IT Centres and Regional operations sites complete our global network.
At a market level, Amadeus services 195 countries through 73 local Amadeus Commercial Organisations (ACOs). ACOs support both the Distribution and IT Solutions businesses on the ground, providing local knowledge and improved access to customers, with special focus on travel agencies, whilst also benefitting from economies of scale through a shared customer support infrastructure. Thanks to our local offices, we can be both geographically and culturally closer to our customers, with more people on the ground managing accounts and looking after customers every day, and thus in touch with local needs and concerns.