Amadeus offers travel providers (mainly airlines) an extensive portfolio of technology solutions which automate certain mission-critical business processes, such as reservations, inventory management and other operational processes, through our IT Solutions business area.
Additionally, we are expanding our IT Solutions business area to include offerings for other travel providers, such as hotel and rail operators. In fact, by the end of 2011 the commercial businesses of Amadeus were reorganised and we now have a customer-facing unit fully dedicated to new businesses, with special focus on rail, airport and hotel IT solutions.
Our core Distribution and IT Solutions business areas exhibit strong technological synergies. In addition to the sharing of technology and product development across our Distribution and IT Solutions business areas, which gives our customers the benefit of common IT and software applications and platforms, both business areas also benefit from sharing a data centre and communications network.
Moreover, we are able to leverage our organisational structure to support both business areas. Our global network of local ACOs supports both business areas on the ground, providing local knowledge and improved access to our customers, while we also benefit from economies of scale through a shared customer support infrastructure. Being present in two closely linked businesses allows us to use deep industry knowledge gained in one area of business to benefit the other.
Reflecting the evolution and growth of both Amadeus and the industry, Amadeus underlines its commitment to growing its New Businesses portfolio, with the creation and development of the New Businesses unit including the Airport IT, Rail and Hotel divisions.