Altéa represents a business potential for Amadeus, which serves the airlines present and future needs in the current industry environment: cost reduction, including technology-related spend, improved customer-passenger service, and revenue optimisation. The Amadeus Altéa Suite ultimately ensures the delivery of much more sophisticated IT services than airlines could have afforded by themselves and at a lower and variable cost. In-house maintenance and development of IT systems for these functions is becoming an increasingly heavy burden, even for large carriers.
In 2011, the number of passengers processed through Amadeus Altéa was 439 million.
Amadeus is furthering and extending its IT solutions business with the on-going development of similar systems for rail companies, hotel chains – with the launch in 2011 of the New Businesses division.
Reflecting the evolution and growth of both Amadeus and the industry, Amadeus underlined its commitment to growing its New Businesses portfolio, with the strategic creation and development of the New Businesses unit including the Airport IT, Rail and Hotel divisions. The establishment of a unit dedicated to new business reflects the focus of Amadeus on building new lines of business and innovation.