Information Management Record

Flexible data transfer vehicle used for automated transfer of fare and booking data in real time

The Information Management Record (IMR) offers users the possibility to transmit booking and fare information on Amadeus Passenger Name Records from travel agency and ATO/CTO offices to management information systems for information and statistics purpose. Such passenger booking information could include flight, car, hotel, tours, travel assistance, and cruise data.

The IMR can be transmitted independently on valuable document operations. It can be sent upon specific changes in the booking, depending on what the external application intends to process. Our customers can get early information on booking and fares for statistics purposes.

This allows back-office and management information systems to get information before or after ticketing. They can track booking and fare changes, mainly for statistics and quality control purposes.

Benefits

• Cost reduction
  This is the best and simplest way to provide management and statistical information that are used for booking quality control.  Reliability is induced by automated transmission on transactions and on booking/PNR changes
• Reduced transmission and processing cost
  Record contents can be customized as well as the transmission conditions
• Flexible implementation
  The A.I.R. is adapted to different environments involving multiple destinations for centralized or decentralized operations and various configuration sizes. The transmission mode is adapted to the customer needs, with real time or batch transfer

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