About Us
AMADEUS JORDAN: The leading provider of IT solutions to the Jordanian travel and tourism industry
Set-up in June 2004, Amadeus Jordan is an Amadeus Commercial Organization company. Over the past Four (4) years Amadeus Jordan has introduced the latest and most technically advanced products for the Jordanian travel industry. With the products to back us, Amadeus can provide the courses and an experienced help desk to assist you on all fronts of the system.
Amadeus offers leading-edge technology:
In an more and more complex market, in a less and less secure world, in an industry where only the flexible will remain, those who have the imagination and the tools, Amadeus offers innovation, offers business solutions based on the technology of the future. We offer you today what others can only have tomorrow.
Amadeus is chosen time and again over the competition because of its advanced technology offer and its tailor-made solutions for all levels of the travel industry!
Our focus has always been and remains on delivering the three core Amadeus values:
Global strength and local expertise – it’s why we have a significant ‘on the ground’ presence in over 214 markets around the world. Our team here in Jordan is made up of highly experienced travel industry professionals. Our main office is in Amman City reaching out to the travel agencies with a local touch.
Technology that makes the difference – we understand that travel agencies are looking for new ways to grow their businesses as the travel industry changes. We are working with our customers locally to ensure that Amadeus technology is helping them to deliver business results.
Customer partnership – Our approach is to offer solutions based on real knowledge of our customers’ businesses with a strong commitment to service that extends long after the initial contract is agreed. Our view is that only long term relationships can deliver the true benefits that our technology has been built to deliver. Amadeus Jordan provides sales, travel management consultancy, training and help desk support to meet the needs of the Jordanian travel agency industry.
What can Amadeus Customer Services offer?
We give our customers more than a system to work with – we provide a complete service of Help Desk, comprehensive training and technical installations and support, besides on call services. With just one call you can access the Amadeus World of complete support.
Help Desk
Our Help Desk service is available between 09:00-18:00 Saturday to Thursday, besides on call services after office hours when our dedicated staff will be happy to assist you on any system issues.
Training
Amadeus holds regular training courses providing you with the most up-to-date knowledge on functionality and applications, ensuring that you get the very best from the Amadeus System. Training can be provided in our comfortable classroom environment with instruction tailor-made to meet your business requirements.
For more information about Amadeus training courses and how to register please contact our customer support or Help Desk
Contact information:
Shmeisani, 115 Abdel Hameed Sharaf Street
P.O.Box 963067 Amman 11196
Tel. +962 6 568 5454
Fax +962 6 568 5402
E-mail: info@jo.amadeus.net



