Customer Solutions

Solutions for Travel Professionals

At Amadeus Jordan we do not simply sell IT products - we create solutions.

Selecting the right technology for your business is only part of the picture. At Amadeus, we believe in adding value not only through our technical solutions and products, but also to every part of our customer's business. That's why we take time to understand your business, how you work today, and where you want to be tomorrow. Only then can we help you get there.

Customer Partnership

You will notice our commitment to customer partnership from day one.

Implementation: We organize meetings with members of your team to design the best implementation strategy for your business.
Account management: Our team are local experts, trained to work with you both on a day-to-day operational basis, and on a strategic level to identify areas of commercial opportunity and process improvement.
Help Desk: Our help desk is equipped to provide you with the fastest possible problem resolution (over 80% of issues are resolved on the initial call)
Training: We work with you to ensure your staff have unlimited access to classroom training, and if your business requires tailor made training, we can develop courses around your needs and deliver them on-site
Marketing: Our marketing efforts work on your behalf to amplify the voice of the customer through the entire Amadeus organization in order to continuously improve our solutions in line with market requirements.

Successful together

The travel industry is arguably the most interesting and complex in the world. The future holds many challenges, but together Amadeus and its customers can tackle these and enjoy shared success. In short Amadeus provides an unbeatable, cost-effective solution for every client's needs.