Amadeus Jordan Annual Customer Event

In his welcome speech to the audience, Mr. Fadi Asal, GM Amadeus Jordan, thanked all Amadeus Jordan partners for their support and confidence in Amadeus services and products, promising them more to come of the latest technological solutions and products to help them efficiently run their business and differentiate in their service to the customers.

Mr. Asal went through some of the Amadeus products, those that are necessary to support the day-to-day business at the agency office, e.g. ATC, SFM, MPE and others, and the latest E-Commerce solutions that are available today on both B2C and B2B basis at many travel agencies, as for example Amadeus API Web services, Amadeus e-Power and Amadeus e-Retail. He also added that other Amadeus e-Products are in the piloting phase with few customers in Jordan, such as e-Consolidator, e-Packages and finally he announced the launch of the latest top-of-the-art online e-Support tool available now in Jordan.

From his side, Mr. Medawar shed the light on the challenges and difficulties that encountered the travel and airline industry during the last few years. Nevertheless, Mr. Medawar added that Amadeus again proved its success and ability to defy such challenges in terms of both the regional and the global level, and continued with its leadership either in Market Share or in offering the best products and solutions to its customers.

At the end of the ceremony, Mr. Medawar honored 6 travel agencies being the top in their bookings’ productivity in Amadeus for the last two years. He granted each agency a fine hand carved crystal trophy as a symbol of Amadeus appreciation for their loyalty and support. The agencies were as follows: Hashweh Corporation, Executive Travel & Tourism, Petra Travel, Dahlan Tours & Travel, Nihad Travel & Tourism, and Travel One.

We thank all of you who were present and especially thank you for your continuous loyalty and support.

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