Amadeus e-Support Centre
Amadeus e-Support Centre is your additional entry point for all your learning and support needs. It keeps your travel agency up-to-speed by offering 24/7 access to a wide range of learning and support information and tools, helping you to be more productive and enabling your travel agency to make the most of Amadeus’ industry leading reservation systems.
It's easy to find the information required, the advice is market specific, which is really helpful, and the fact that some instructions are given on a step-by-step basis is very useful.House of Travel
Increase productivity with 24/7 access to Amadeus learning and support services
Whether you are looking to learn more on a specific topic or require an immediate support solution, Amadeus e-Support Centre is developed to meet all your learning and support needs in one easy-to-search site. With Amadeus e-Support Centre find the answers to all your learning and support queries quickly and easily without disruption to your workflow.
A wide range of learning content at your fingertips
Looking for learning services? Browse learning topics or search reference materials on Amadeus products to find User Guides, Quick Cards, Tutor Guides and Technical Manuals to help increase your knowledge. Short educational “Show me” videos are also available on key topics to help maximize knowledge retention.
Improve service response time, with immediate access to support information, and save time and money spent on calls to the Amadeus Help Desk
In need of support services? Browse support topics and search solutions to find Error messages, “How to” and Troubleshooting solutions; log a case online or contact Amadeus directly. Looking for a specific cryptic entry? Search the complete cryptic entries list by code or by keyword. With Amadeus e-Support Centre you can also save time by using self-service support and automation tools.
Key features
> Easy to access from Amadeus Selling Platform.
> Search the wide range of learning and support content using the quick single search function.
> Real time Latest News updated on the homepage.
> Bookmark all your favourite solutions, reference materials and videos.
> A personalised “My account” section enabling you to manage all your account and personal information quickly, easily and in one place.
Not yet registered for Amadeus e-Support Centre?
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To be directed to the Amadeus e-Support Centre, click here |
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