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Amadeus offered us a way to achieve permanence in the sector, using new financial and operational tools as well as new technologies. We are proof that Amadeus is a lifesaverAQP
Gaining competitive advantage in a fast-paced, global marketplace requires you to respond rapidly to ever-changing business requirements and evolving technologies.
To increase your responsiveness, you need to ensure that your employees have the necessary functional skills and knowledge to work effectively.
Amadeus Educational Services offer an innovative, cost-effective method to help your staff acquire new skills and knowledge through varied training solutions and documentation materials.
Amadeus Learning Services offers various learning methods:
> Amadeus e-Learning
> Amadeus Instructor-led Training
> Amadeus e-Learning
Just imagine you could minimise your overall training costs yet give your agents all the benefits of e-learning. Well, with Amadeus e-Learning Services you can!
Amadeus e-Learning is designed to give a guided, self-directed learning experience that combines both the flexibility of online learning and the safety of hands-on practice. It offers not only e-Learning content but also services and technology, and maximises the training experience with relevant, flexible online learning.
Benefits:
· Available anywhere, anytime
· Optimises training cost management
> Amadeus Instructor-led Training
Amadeus offers a comprehensive instructor-led training portfolio of courses about the Amadeus solutions that best fit your training needs. Our highly skilled in-house instructors offer their expertise to help your trainers to rapidly master the solutions.
They conduct a course either in the classical way, a physical classroom, or via a virtual classroom.
Virtual Classroom Training allows you to participate in live training events without the need to travel. You attend the training, participate in lab exercises, ask questions, and receive feedback, just as you would do in a conventional classroom, except that, you do this from the convenience of your desk or anywhere else where there is an Internet connection.
Benefits:
· Builds up staff competencies on Amadeus Solutions
For highly customised solutions: Amadeus Technical Training
It is Amadeus’ aim to keep your costs of operating our applications as low as possible by enabling your IT teams to provide the appropriate level of technical support. Our portfolio of technical training services includes the certification of technical teams with the Amadeus APIs, including the scripting toolkit and the technical training of Amadeus deployment and troubleshooting tools to successfully operate our point-of-sale solutions in a distributed environment.
Benefits:
· Maximum utilisation of your IT staff
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For highly customised solutions: Amadeus User Training
Our user training services are tailored to the specific needs of each customer. Amadeus functional consultants teach your users to become proficient with the Amadeus solution within the shortest possible timeframe. The training concept is based on customised workshops with the key user groups of a travel distributor, and training plans are built around your specific requirements.
Benefits:
· Most efficient use of your time
· Faster return on investment and increased productivity
> Amadeus Blended Learning
Blended Learning is a carefully selected combination of learning methods and delivery media to maximise the effectiveness of training and the efficiency of the learner.
A blend could include e-Learning modules to learn the basics, Virtual Classroom Training for more advanced topics, and a discussion forum to receive support from the trainer or other participants. Other blends could include traditional classroom training, chat sessions, online assessments, and documentation.
Benefits:
· Provides the trainee with greater flexibility for learning
· Better matches the trainees’ preferred learning style
> Amadeus Documentation Services
Anyone can build a system, but the ones that succeed are those than can be used and understood by users with the minimum of training and support. This means capturing best practices and specialist knowledge, recording it clearly and communicating it to the relevant people in the most effective way.
Amadeus technical writers have a strong appreciation of our target audience and help deliver our solutions, no matter how sophisticated, to novice and expert user alike, with easy-to-read, easy-to-use documentation support – User Guides, Quick Cards, Product and System Online Help, e-Learning Tutorials and Reference Manuals
Benefits:
· Increases competitiveness and productivity
· Reduces training costs
· Provides high quality deliverables, standard or business-specific
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