Property Management System - The Benefits
Amadeus Hotel Property Management System (PMS) speeds up internal processes and provides personalised guest services
Amadeus Hotel Property Management System (PMS) is the ‘heart’ of your hotel property’s IT system, managing inventory, reservations, guest data, and in-house services seamlessly and efficiently. By integrating front office, with conference & banqueting, finance, sales and marketing functions, you can obtain a centralised, single view of your guests and business performance.
Amadeus PMS manages all guest-related processes in a hotel, gives a clear view of overall business performance and supports efficient communication at all guest touchpoints. With our Amadeus PMS you can control your hotel operations, differentiate your offering, adapt to market changes and provide better service to your customers today.
Control Faster
With our Hotel Property Management System you have all booking and guest data centralised in one place, delivering a consolidated and detailed view of inventory and availability across all properties. Combined with management information from PMS automated reports, you can quickly monitor business performance across all customer segments and distribution channels to control future pricing and distribution choices.
Differentiate Faster
A 360 degree view of your guests’ preferences, booking patterns and revenue contribution, ensures you can not only anticipate future needs and expectations at your hotel property, but ensure that they are provided and even exceeded upon check-in. A transparent view of available inventory and guest stay patterns will help you up-sell and merchandise in-house services more effectively to generate incremental revenues, whilst enhancing your customer’s experience. Such differentiation will make your guest feel special and unique, a critical ‘feel-good’ factor in developing brand loyalty.
Adapt Faster
Amadeus Hotel PMS is centrally hosted and uses standard OTA/HTNG XML interfaces for quick implementation of new solutions and services across your hotel network. Open technology also enables rapid integration to CRS, GDS, RMS and third party applications, to work with, and complement your PMS function. We are constantly innovating Amadeus Hotel Property Management System so you can react and adapt faster to changing market conditions and opportunities.
Service Faster
With a single point of entry for all guest information, shared amongst hotel departments and across properties within a chain, service is better and faster from check-in to check-out. Workflow is optimised as reservation interdependencies can be handled instantly: i.e. if a customer’s arrival is delayed, their spa treatments and restaurant reservation can be automatically pulled for cancellation or modification.
As mobile and other customer touchpoints develop with new technologies, guests can enjoy a faster, dynamic service with automated check-out, loyalty point updates and in-house service reservations.
Amadeus PMS is a property management system and more. With our IT application comes a team of skilled experts and project managers to ensure our software is customised to your hotel operation and distinct business needs. Our support hotline, described as the best in the industry, training and workshops, will ensure your staff can confidently and competently work with your PMS application.
