Conference Management
Conference and banqueting management for efficient events planning.
Amadeus Conference Management System is a complete event and banqueting package. By integrating conference room and equipment hire with room bookings and catering services, you can manage your entire event with a single software solution. This leaves you with more time to concentrate on delivering face-to-face customer service.
Industry challenges
Event planning represents a substantial revenue generator for hotels, bringing not only conference income, but also directly contributing to the profitability of other in-house hotel services: room sales, restaurant bookings, leisure facilities. Given the high value and complex logistics associated with conference bookings, it is critical that they are executed correctly to avoid costly mistakes and any damage to your brand image.
A sophisticated Amadeus Conference Management System takes the worry out of event planning. Responding quickly to customer queries, streamlining all associated services and providing a single view of the event package and associated components, will help ensure your conference and banqueting business runs smoothly.
Transform your business
Amadeus Conference Management System fulfils all aspects of event and banqueting planning quickly and efficiently:
| Service Faster: | Sophisticated database software helps you manage and respond to customer requests instantly. |
| Differentiate Faster: | Stored client data helps you fulfil guest preferences and support tools provide customers with customised event material. |
| Control Faster: | One single view of all events and the individual components of each help you allocate hotel resources more efficiently. |
| Adapt Faster: | In-built alerts inform hotel event planners of any changes which will impact other event services so they can be adjusted quickly to avoid any loss of resources and revenue. |
Read more about the benefits of our hotel event planning solution
Key features in a flash
Comfortable handling of conference room reservations
- Conference room reservations can be made quickly with on-screen visual aids providing a clear overview of available locations, cost and capacity. Staff can respond to customer queries instantly, maximising room potential with access to highly accurate conference planning data. Reservations can be retrieved and amended easily by double-clicking on the event name to make any necessary adjustments.
Automatic room alert
- Conference staff can immediately retrieve and amend all associated services if event dates are modified or cancelled (bedrooms, equipment, conference rooms, leisure services). Automated re-bookings avoid human error and ensure that each event component remains linked to the master conference booking.
Multiple search functions
- Customer requests can be actioned quickly thanks to multiple search parameters to instantly pinpoint the required information for any historical or on-the-books reservation queries.
Planning support tools
- Amadeus Hotel Conference Management System generates customised event material which can be distributed to customers directly from the conference software (integrated e-mail) and is also archived within each event file: i.e. function sheets, floor plans, agendas, event contracts, menus, room images.
