Air India (AI) launches electronic ticketing in Amadeus
With immediate effect, Air India (AI) electronic ticketing is available in Amadeus. Please refer to the following guidelines for electronic ticket issuance on AI:
|
Content |
Explanation |
|
Eligible e-Ticket Sectors |
· All AI operating flights Only flights displaying an “ E” indicator may be issued with E-ticket |
|
Segment Status |
· HK-confirmed, HL-waitlist and open segment with AI Record Locator · Passive segment is NOT allowed for e-ticketing |
|
Name Field Requirement |
· The name field in the booking file and the name field in the e-ticket record must be matched. At all times the name field must reflect the passenger surname and full first name as per passport / ID and followed by the passenger title. |
|
Maximum number of flight segment(s) |
· Allow maximum of 4 passengers per e-ticket transaction and 16 segments including surface sector |
|
Infant e-Ticket |
· Not allowed |
|
Group e-Ticket |
· Not allowed |
|
E-Ticket Reissue |
· E-ticket to e-ticket, e-ticket to paper ticket and paper ticket to e-ticket are supported, same as paper ticket procedures. · Only valid for eligible e-ticket sectors |
|
Revalidation |
l Please contact AI ticketing office for all revalidation |
|
Form of Identification (FOID) |
l FOID is mandatory. Entry: SR FOID AI-PP13131313 (passport number) |
|
Check-In Requirement |
· Itinerary receipt should be presented upon check-in |
With the participation of AI, there are 58 electronic ticketing airlines in Amadeus, among the most in the market. The airlines are:
AA AC AF AI AR AY AZ BA BD BI BR CA CI CO CX CZ DL EK ET FM FT GF HP HR IC JL KA KE KL KQ LH LX LY MK NH NW NX NZ OS OZ PG PR QF QR RG SA SK SQ SU S2 TG TK UA UL US VS VV 9W
For further queries, please contact Amadeus Help Desk at 2913-7470 or our toll-free line for
Thank you for your kind attention.
