Three more carriers to launch E-ticketing in Amadeus
We are pleased to announce that E-ticketing for the following carriers is now available in Amadeus. • China Southern Airlines (CZ) • Indian Airlines (IC) • Shanghai Airlines (FM)
With the participation of the above carriers, there are 58 Electronic Ticketing Airlines in Amadeus, among the most in the market. The airlines are:
|
AA |
AC |
AF |
AI |
AR |
AY |
AZ |
BA |
BD |
BI |
|
BR |
CA |
CI |
CO |
CX |
CZ |
DL |
EK |
ET |
FM |
|
FT |
GF |
HP |
HR |
IC |
JL |
KA |
KE |
KL |
KQ |
|
LH |
LX |
LY |
MK |
NH |
NW |
NX |
NZ |
OS |
OZ |
|
PG |
PR |
QF |
QR |
RG |
SA |
SK |
SQ |
SU |
S2 |
|
TG |
TK |
UA |
UL |
US |
VS |
VV |
9W |
|
|
Below please find the E-ticketing issuance guidelines for your kind reference.
For further queries, please contact Amadeus Help Desk at 2913-7470 or our toll-free line for
|
Content |
Explanation |
|
Eligible E-Ticket Sectors |
· All CZ operating flights Only flights displaying an “ E” indicator may be issued with E-ticket |
|
Segment Status |
· HK-confirmed, HL-waitlist and open segment with CZ Record Locator · Passive segment is allowed for e-ticketing |
|
Maximum number of flight segment(s) |
· Allow maximum of 9 passengers per e-ticket transaction and 16 segments including surface sector |
|
Name Field Requirement |
· The name field in the booking file and the name field in the E-ticket record must match. At all times the name field must reflect the passenger surname and full first name as per passport / ID and must be followed by the passenger title. |
|
Form of Identification (FOID) |
l FOID is mandatory. · Entry: SR FOID CZ-PP13131313 (passport number) |
|
Infant E-Ticket |
· Not allowed |
|
Group E-Ticket |
· Not allowed |
|
Revalidation |
· Allowed |
|
E-Ticket Reissue |
· E-ticket to E-ticket, E-ticket to Paper ticket and Paper ticket to E-ticket are supported, same as paper ticket procedures. · Only valid for eligible E-ticket sectors |
|
Check-In Requirement |
l Itinerary receipt should be presented upon check-in |
Please refer to the following guidelines for electronic ticket issuance on Indian Airlines (IC):
|
Content |
Explanation |
|
Eligible E-Ticket Sectors |
· All IC operating flights Only flights displaying an “ E” indicator may be issued with E-ticket |
|
Segment Status |
· HK-confirmed , HL-waitlist and open segment with IC Record Locator · Passive segment is allowed for e-ticketing |
|
Check-In Requirement |
· Itinerary receipt should be presented upon check-in |
|
Name Field Requirement |
· The name field in the booking file and the name field in the E-ticket record must match. At all times the name field must reflect the passenger surname and full first name as per passport / ID and must be followed by the passenger title. |
|
Maximum number of flight segment(s) |
· Allow maximum of 9 passengers per e-ticket transaction and 16 segments including surface sector |
|
Infant E-Ticket |
· Not allowed |
|
Group E-Ticket |
· Not allowed |
|
Revalidation |
· Allowed |
|
E-Ticket Reissue |
· E-ticket to E-ticket, E-ticket to Paper ticket and Paper ticket to E-ticket are supported, same as paper ticket procedures Only valid for eligible E-ticket sectors |
|
E-Ticket Void |
· Same as paper ticket, applicable within BSP period |
|
Refund Procedure |
· Same as paper ticket, please proceed with BSP guidelines |
Please refer to the following guidelines for electronic ticket issuance on Shanghai Airlines (FM):
|
Content |
Explanation |
|
Eligible E-Ticket Sectors |
· All FM operating flights Only flights displaying an “ E” indicator may be issued with E-ticket |
|
Segment Status |
· HK-confirmed , HL-waitlist with FM Record Locator · Passive segment is not allowed for e-ticketing |
|
Maximum number of flight segment(s) |
· Allow maximum of 9 passengers per e-ticket transaction and 16 segments including surface sector |
|
Name Field Requirement |
· The name field in the booking file and the name field in the E-ticket record must match. At all times the name field must reflect the passenger surname and full first name as per passport / ID and must be followed by the passenger title. |
|
Revalidation |
· Please contact FM ticketing office for all revalidation |
|
Infant E-Ticket |
· Not allowed |
|
Group E-Ticket |
· Allowed |
|
E-Ticket Reissue |
· E-ticket to E-ticket is supported, same as paper ticket procedures Only valid for eligible E-ticket sectors |
|
E-Ticket Void |
· Same as paper ticket, applicable within BSP period |
|
Refund Procedure |
· Same as paper ticket, please proceed with BSP guidelines |
|
Check-In Requirement |
· Itinerary receipt should be presented upon check-in |
