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Amadeus Service Fee Manager



Service Fees and Commission Cuts - Opportunities and Best Practices for Travel Agencies

Thanks to the Amadeus Service Fee Manager, we can now work much quicker. The information flow to the back-office is transparent, and mistakes are hardly possible
Pierre Flandre
Japan PI Travel
Belgium

Anxious about charging fees? Don't be!
&
learn about Industry Best Practices...

The loss of commission has prompted travel agencies to raise fees for the tickets they sell and to stress how they help customers in ways that others don't. Establishing a service-fee driven business model has the added benefit of putting an explicit value on the service you provide to your customers. Sell the value of your services & expertise, and sustain long-term relationships with your customers!

> Service Fees can help you increase your revenue!
> Service Fees can improve customer loyalty and satisfaction!
> Be successful and apply effective service-fee schemes!

The research paper will provide you with the most up-to-date information on service fee policies available today and describes opportunities to add value to your business.
Click here to download the Research Paper.

Amadeus Service Fee Manager - the service fee engine at your fingertips!

In the context of commission capping and changing business models, Amadeus Service Fee Manager is the right tool for you to fully control your revenues. Determining and charging fees to replace traditional commissions is the new direction being taken by more and more travel agencies. Service Fee Manager provides a completely integrated solution for the efficient storage, calculation and collection of all such distribution-related service fees.

Key Benefits

Grow revenues!
Determine and grow your revenues per sale – as you charge service fees in line with your business policy

Maximise productivity!
Reduce overall booking time and maximise the productivity of your agents – thanks to the seamless front-to-back integration and automatic fee calculation

Improve customer service!
Improved customer service with up-front and transparent pricing.

Key features
Point-of-sale features

> Automatic service fee calculation and display of fee amounts including low fare search processes
> Automatic storage of fee details into the PNR
> Compatible with any Amadeus front office
> Total fee amount and fee details provided to the back office for accounting, automated invoicing and statistics
> Activity based fees applicable thanks to transaction counters

Administration
features

> Flexible rules engine for sophisticated fee models - price schemes
> Central storage of price schemes on the Fee Server
> Graphical user interface in Amadeus Selling Platform for creation and maintenance of price schemes
> Integration with Amadeus Customer Profiles

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