-
Successful pilots send green light signal
October 2011
Seamless departures of flights handled by Aviapartner and by MAP Handling – AMC Group took place last June in Nice Airport.
June 2011… Nice Côte d'Azur airport, the second largest in France, was preparing for the yearly onslaught of visitors. Business as usual for this big airport which deals with around 10 million passengers a year. Not quite…
A worldwide first was taking place!
In a four day span, from 15 to 18 June, Amadeus' Altéa Departure Control for Ground Handlers was actually being used, for the first time, to handle flights departing from Nice. The successful pilots were carried out with launch partners MAP Handling - AMC Group, and Aviapartner.
As with airlines, Altéa Departure Control for Ground Handlers is made up of the combined ground handlers' expertise and Amadeus technology, and is based on the community model. "One of the key assets of this community model is that it enables a single data source for all applications through our PNR system;" explains Christophe Tcheng, Director Development Altéa Departure Control, Amadeus. "With Altéa DCS, we are leveraging on technology to offer a seamlessly integrated set of solutions, as well as a robust platform, to support this mission critical application within airports throughout the world."
The pilot take-offs in Nice were the result of months of preparation. As of February 2011, Amadeus teams worked closely with the ground handlers and airlines, from the final development requirements, to on-site simulations to prepare the ground handling agents. "Implementation of Altéa Departure Control for Ground Handlers has been quite a smooth process, thanks to close collaboration with pilot carriers and efficient support from Amadeus teams," said Thierry Rosolin, Project Manager, MAP Handling - AMC Group.
-
"I am confident that Altéa Departure Control for Ground Handlers will soon be a Must!"
Thierry Rosolin, Project Manager,
MAP Handling - AMC Group
For Albin Rousset, Implementation Manager Aviapartner, "Integration of the solution has been facilitated by the quality of the new graphic user interface and thanks to daily interactions with Amadeus implementation team who were always on hand. The migration to Altéa Departure Control for Ground Handlers will increase our operational flexibility and allow us to benefit from all advantages provided by the direct link to PNR."
-
"Migration to Altéa Departure control for Ground Handlers will increase our operational flexibility."
Albin Rousset, Implementation Manager,
Aviapartner
Moving to a new system was however quite a leap for some protagonists who were anxious that this could create a glitch in their flight departures and cause delays. But these fears were short lived. "Carriers who were not that convinced of the system to begin with, are now pushing to join the project," notes Thierry Rosolin. "I am confident that Altéa Departure Control for Ground Handlers will soon be a Must for those who seek to deliver better service to their numerous assisted airlines and passengers, relying on an efficient core DCS."
-
Pilots were conducted at Nice Airport with
- MAP Handling - AMC Group handling flights from Air Baltic and Tunisair.
- Aviapartner handling flights from Cimber Sterling, Spanair, City Airline and Estonian Air.
