- How to ensure a consistent level of service to the passengers of competing airlines?
- How to efficiently handle multiple flights from different airlines?
- How to boost your productivity and optimise your services to airlines?
Altéa Departure Control for Ground Handlers
It is with these challenges in mind, that Altéa Departure Control for Ground Handlers was designed, enabling you to provide efficient departure control services to a range of airline customers, from the flight arrival until the next flight departure.
This solution, accessed through a single application sign-in, can be used throughout the airport, with as many as possible automated functions.
Ground handlers and handled carriers share the same platform, ensuring the availability of up-to-date data. Each airline’s business rules are integrated as well as an essential measure for best quality services.
This advanced solution is divided in 2 main modules:
Altéa Departure Control - Customer Management for Ground Handlers
Boosts productivity and optimises revenues whilst also enhancing the passenger experience through differentiated customer service.
Altéa Departure Control - Flight Management for Ground Handlers
Reduces costs by optimising fuel requirements and significantly increases productivity to ensure an efficient ramp and load control every time.
A continuous evolution of our global offer to Ground Handlers
We are extending our portfolio of solutions with two new products:
Altéa Reservation Desktop for Ground Handlers - “Simplify ticketing, optimise services”
Increases your ticketing agents productivity and optimises your service by enabling all agents to service all airlines via one intuitive single screen and with limited training effort.
Altéa Self-Service Check-in for Ground Handlers - “Empower travellers, satisfy your handled airlines”
Improves your check-in services to airlines and maximizes your space at airport by allowing travellers to check-in when and where they want at all airports for all airlines using a modern, user-friendly self-check-in solution.
Amadeus Airport Contract & Billing - "Secure your partnerships, optimise your revenues"
Maximises your revenues with all contracted elements at your disposal using mobile devices to ensure real-time tracking and invoicing of all services.
Enhances your customer relations while containing your administration costs through a fully automated process that takes you from negotiation to final billing.