- How to efficiently handle multiple flights from different airlines?
- How to ensure a consistent level of service to the passengers of competing airlines?
- How to boost your productivity and optimise your services to airlines?
Amadeus Altéa Ground Handler solutions
It is with these challenges in mind, that Altéa Ground Handler Departure Control solutions was designed, enabling you to provide efficient departure control services to a range of airline customers, from the flight arrival until the next flight departure.
This solution, accessed through a single application sign-in, can be used throughout the airport, with as many as possible automated functions.
Ground handlers and handled carriers share the same platform, ensuring the availability of up-to-date data. Each airline’s business rules are integrated as well as an essential measure for best quality services.
This advanced solution is divided in 2 main modules:
Altéa Ground Handler Departure Control - Customer Management
"Transform your customer's experiences at the airport"
Boosts productivity and optimises revenues whilst also enhancing the passenger experience through differentiated customer service.
Altéa Ground Handler Departure Control - Flight Management
"Achieve excellence for every flight departure"
Reduces costs by optimising fuel requirements and significantly increases productivity to ensure an efficient ramp and load control every time.
Altéa Ground Handler Mobile Ramp
A flexible html GUI to manage ramp handling activities
- Access using mobile tablets and web connection
- Load Instruccion Report accessed in real time
- Updates do not require airport certification or software installed on airport workstations
Altéa Ground Handler Mobile Freight
Access to freight application using any computer or hand-held device through an internet connection
- External or internal freight agent can enter cargo information and distribute it to flights
- Secure access levels identical to Altéa Departure Control - Flight Management
- No need to deploy the GUI and certify every version
Altéa Ground Handler Reservation Desktop
"Simplify ticketing, optimise services"
Increases your ticketing agents productivity and optimises your service by enabling all agents to service all airlines via one intuitive single screen and with limited training effort.
Altéa Ground Handler Self-Service Check-in
"Empower travellers, satisfy your handled airlines"
Improves your check-in services to airlines and maximizes your space at airport by allowing travellers to check-in when and where they want at all airports for all airlines using a modern, user-friendly self-check-in solution.
A continuous evolution of our global offer to Ground Handlers
Amadeus Airport Contract & Billing
"Secure your partnerships, optimise your revenues"
Maximises your revenues with all contracted elements at your disposal using mobile devices to ensure real-time tracking and invoicing of all services. Enhances your customer relations while containing your administration costs through a fully automated process that takes you from negotiation to final billing.
Amadeus Airport Self-Service Bag Drop
"Maximise speed, capacity and flexibility at check-in"
Amadeus Airport Self-Service Bag Drop provides a simple, streamlined alternative to legacy baggage drop-off systems. It is a truly common use solution, hardware agnostic, that enables airports to securely manage the end-to-end flow of baggage, from the kiosk to the aircraft.