Amadeus Customer Profiles

Impeccable service to differentiate your business

Amadeus Customer profiles is a brilliant tool to service the demanding needs of your corporate accounts and business travellers, allowing you to provide them with impeccable service.

Features

• Easy and fast creation of customer profiles by using the same entries used for PNRs. 
• Possibility to create a profile through a PNR in cases of new customers.
• Possibility to transfer selected or all data from a Customer Profile to a PNR that you are in the process of creating. 
• Access by all employees/ users of the system. 

Benefits

• Increase of the productivity of your employees, since there will be no need to spend time in looking for information such as frequent flyer cards, meal & seat preferences etc.,
• Automation of their customer service processes as there will be no need to enter this information manually to every new reservation for the same client.
• Efficiency: Improve customer service by always having  the right information about their preferences and travel information. Any employee that has access to customer profiles can service any customer with fast and efficiently.
• Flexibility: Easier adaptation of new employees to the requirements and procedures of your business.

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