Amadeus Queues
Organise your work & increase your efficiency
Amadeus Queues is the daily tool that helps you in your direct communication with airlines, hotel chains and car rental companies, as well as with any other Amadeus travel agency and with Amadeus.
Features
- Automatic
Automate your Queue sortation process. Create your own queues, as well as your own sub-categories to the predefined queues in order to place the incoming messages/PNRs automatically to the sub-category of the user who created the PNR. (Queue Sortation Category)
- Easy to use
Use the predefined queues that have been programmed to receive reservations/messages of specific content, organizing this way the daily "mailing" in a travel agency. These queues are divided into sub-categories and to a date range, so that the user can recognize which are the most urgent messages he or she should work on, at a glance.
- Customisable
Create nicknames for specific queues/sub-categories in order not to remember the number of the queues that you most use.
Benefits
Amadeus Queues ensure the efficient and professional management of incoming messages and PNR's.
- Improved Customer Service
- Speed and efficiency




