Third workshop for Amadeus Hellas
The solutions of the company were presented to the travel agencies of Crete
Heraklion, 26 May 2008:
Amadeus, the global leader in technology and distribution solutions for the travel and tourism industry, aiming to the constantly informing its partners throughout Greece and Cyprus, organised yesterday the third technological meeting, which this time took place in Herakleio of Crete.
The participation exceeded every expectation, as members of the travel agencies from the whole region of Crete had the chance to be informed on the most advanced technological solutions of Amadeus, which ensure the increase of sales and the provision of competitive advantages in the sector of Customer Service, factors that are necessary for the evolution and diversification of the modern enterprises. The solutions of Amadeus presented were the following:
• Amadeus All Fares: Ensures the best available price for the traveler and the most convenient itinerary, as the search realized includes also airlines’ home websites.
• Amadeus Mobile SMS: Provides the possibility of automatic sms in the passengers mobile in order to confirm the booking or to inform them for any probable change in its trip, anytime of the day, instantly and most importantly simply.
• Amadeus Service Fee Manager: Ensures the efficient calculation, storing and collection of all service fees.
• Amadeus Quality Control: Ensures the systematic control of every PNR during the time of the booking, making sure that the required information are received simultaneously and excluding, to the maximum, any errors and the need for any recheck.
• Amadeus Hotel Plus: Innovative and extremely easy to use web based platform for hotel bookings
• Amadeus Agency Internet Engine - e Power: A separate online booking solution which does not need special development, while its versatile parameterization permits the smooth integration in every company website
During the workshop, the attendants had also the chance to be informed thoroughly about the research conducted by the independent consultants company Hermes Management Consulting, on behalf of Amadeus and which aims to the better understanding of the structure of the operational cost of travel agencies and tour operators in Greece, underlining the weaknesses and the unexploited opportunities of revenues.
The General Manager of Amadeus Hellas, Mrs Eva Karamanou, said: «When we decided two months ago to realize these series of technological workshops we could not imagine the particularly big success they would have among the travel agencies in Greece and Cyprus. There is no doubt that the majority of them have understood the need to adopt more modern and efficient technological solutions that will differentiate themselves from the competition, and that exactly is the reason why even more travel agencies trust the innovative and modern solutions Amadeus offers.»
Snapshot from the very successful technology workshop Amadeus Hellas held in Herakleio of Crete
