Amadeus Hellas technology workshop in Athens
Amadeus Hellas solutions were presented to more than 100 partners from the travel and travel agencies sector.
Athens, 20 March 2008: Amadeus, a global leader in technology for the travel and tourism industry, organized earlier today a technology meeting for travel agencies.
During the meeting more than 100 executives from tourism and travel agencies in the region of Attica had the chance to be informed on the technological solutions the company has developed and are related to the increase of sales and provide the competitive advantages in the sector of customer service.
The Amadeus solutions presented were the following:
· Amadeus Quality Control: Ensures continuous control of every PNR during booking time, making sure that the required information is received simultaneously and eliminating mistakes, as well as the need for rechecking.
· Amadeus Mobile SMS: offers the possibility of automatic dispatch of SMS on the passengers mobile phone in order to confirm a booking or to inform them for a potential change of itinerary any time of the day, instantly and most importantly simply.
· Amadeus All fares: Ensures the best possible price for passengers and the most flexible itinerary, as the search realized for the travel agent includes also airlines’ websites.
· Amadeus Agency Internet Engine E-power: Automated online bookings solution without the need of any further special development, while its flexible parameterization enables the smooth integration in every corporate website.
· Amadeus Service Fee Manager: Secures the efficient calculation, storage and collection of all service fees.
· Amadeus Hotel Plus: Innovative and exceptionally easy to use web based bookings platform for hotel bookings
During the meeting the attendants had the change to get informed also about the study conducted by Hermes Management Consulting on behalf of Amadeus and which aims to the better understanding of the structure of the operation cost of travel agencies and tour operators in Greece, defining the insufficient points and the unexploited opportunities for revenues.
Mr Eva Karamanou, General Manager of Amadeus Hellas, said: “The study of the emerging technology trends of the Greek and the Cypriot travel market and the development, adoption and distribution of the most innovative technological solutions that will support the successful business of the tourism professionals are the utmost commitment for Amadeus Hellas. Today’s educational meeting is the first from a series of meetings that will be realized also in other major cities of Greece and Cyprus within 2008, aiming to inform continuously our partners about Amadeus’ innovative technological solutions.”
From the left to the right: Mr George Baliouskas, Commercial Manager of Amadeus Hellas, Mrs Eva Karamanou, General Manager of Amadeus Hellas and Mrs Elena Morozini, Business Solutions Manager of Amadeus Hellas
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Notes to the editors
Amadeus
A world-leading technology and distribution solutions provider, Amadeus delivers unparalleled expertise to the travel and tourism industry, including leading-edge solutions that cover airlines’ unique business needs, independent of their size, business model or market reach. The award-winning Amadeus e-Commerce Airline Suite comprises e-Retail, e-Merchandise and e-Service solutions for booking, merchandising and servicing online. Available as standalone components or as an integrated suite, websites can be deployed in 23 languages to improve yield and deliver enhanced customer loyalty. Over 75 of the world’s leading airlines use the Amadeus e-commerce Airline Suite to power over 250 websites in more than 80 markets.
Amadeus’ pioneering new-generation Customer Management Solution (CMS) portfolio, Amadeus Altéa CMS, serves network and regional carriers. The Altéa portfolio, based on a pioneering community platform concept, enables improved operational efficiency and increases revenue. The portfolio consists of the Altéa Reservation, Altéa Inventory and Altéa Departure Control solutions. Other standalone IT solutions include amongst others: Amadeus Revenue Integrity solution, Amadeus Ticket Changer, an automatic ticket reissue tool, and a full range of ticketing solutions; including e-ticket interlining and ground-handling management technology services.
Contact details
Amadeus Media Relations
Corporate & Marketing Communication
tel : +34 91 582 0160
fax : +34 91 582 0188
e-mail : mediarelations@amadeus.com
