2009 Corporate Travel Management and Travel Practices in China
"Amadeus and travel research authority PhoCusWright have unveiled a report that has for the first time shed light on corporate travel in the world's fastest growing economy..."
Corporate Travel Management and Travel Practices in China brings to light the huge opportunities available for the travel and tourism industry in the region. It also highlights the challenges facing companies operating in the country, whether they be multinational corporations, private domestic companies or state owned enterprises.
Use of IT remains limited: The report reveals that use of automated IT systems remains limited, with more than 80% of companies interviewed continuing to use paper forms to some extent within their travel management processes.
Travel defined by government: The study uncovers the complexity of travel management. What is evident is the need for corporations to have a detailed understanding of the domestic regulatory environment and a strong working relationship with Travelsky, China's sole Govenment approved computer reservation system (CRS) provider.
Localised processes are a must: The isolated nature of much of the national industry has meant that localised processes, operations and technological capabilities are absolutely essential. Travel management companies have had to create bespoke systems in order to comply with domestic technology.
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