Business Management

Customer solutions to optimise business operations, processes and administration

Are you constantly looking for ways to streamline your processes to free up time to offer more personalised service?

Our technology can take the legwork out of necessary but time-consuming processes so travel consultants can concentrate on selling travel and giving greater customer service. Our solutions also assist your travel consultants to charge the right service fee in each transaction, so that you won’t miss any revenue opportunities.

We can also provide your employees with the tools and expertise that will allow them to understand customer preferences and incorporate these needs and expectations into the selling process.

To improve the management and control of new business activities !!
With Amadeus iBIP, MIDDLE OFFICE SOLUTION, you will begin to take control of your sales and productivity of their employees!
A multi -protocol, virtual device that provides services to all Amadeus disk and browser based front office systems
A a highly secure and reliable ASP service enabling travel agencies to outsource their operation online
A comprehensive policy and preference-processing tool for front line agents
A a browser based graphical use interface designed to export data and to provide statistics from Amadeus Customer Server
A powerful business intelligence tool that provides management, corporate customers and every day users with relevant information from their Amadeus Agency Manager mid-office, to make informed business decisions.
Amadeus Quality Control – total quality for every reservation, every time
Monitor unused electronic tickets issued by Amadeus agents with this easy-to-use, fully integrated tool