20 years of success
20 years of success & a clear direction for the future
Amadeus is 20 years old! For 20 years we’ve been creating IT solutions that help drive the worldwide travel and tourism industry. Now we manage more than 2 million travel reservations every day, over a third of the world’s travel.
20 years of innovative technology, 20 years of partnership, 20 years of proven results - all around the world. Now is the perfect time to thank all of our customers, partners and employees who have worked with us over these years, and helped us to get to where we are today.
As we celebrate this 20 year milestone our focus is firmly on the future, and our continued role in supporting the world’s largest industry with a clear strategy of investment and excellence in travel technology.
To celebrate our anniversary, and say thank you to you all, we’ve created a special 20th anniversary website* where you can:
- Win fantastic prizes in our 20 Days, 20 Prizes competition
- Receive a special thank you message from Amadeus - just for you
- Relive 20 years of success as we revisit the major milestones in Amadeus’ history
- See visions of the future both from Amadeus and some of the industry’s leading visionaries
- Discover Amadeus’ clear direction for the future
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Celebrate with us - visit our special 20th anniversary website now! |
* The 20th anniversary website is only available in English
Amadeus combines global reach with local knowledge and a partnership approach to produce world-class technology solutions that deliver proven results for our customers.Pioneering growth and profitability trends in the travel sector
Welcome to Amadeus, Caribbean style! Amadeus provides innovative travel technology and customized automation solutions to Caribbean travel agencies selling leisure and corporate travel through traditional and online channels.
Amadeus, the world's leading provider of innovative travel technology, is also the leader in providing products, services and custom solutions to Central American travel agencies.
In 2009, executives expect to make fewer, shorter and cheaper trips, and switch from luxury extras in favour of basic efficiency and good service. This is according to a global survey of business travellers commissioned by Amadeus from the Economist Intelligence Unit.
We asked some of the travel industry’s leading players to give us their vision of the future.
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We believe our continued investment and innovation in leading-edge technology, our strong partnership approach to business and our global presence in 217 markets worldwide have all contributed to tangible and proven business results for our customers.
20 years of success & a clear direction for the future
Strong local differences are an essential part of the travel industry, and each market has its own characteristics. At the same time, a globalised economy demands a global response. With Amadeus, you can leverage the value of your local knowledge, which is a key selling point for travellers, and still make a consistent offer around the world.
Amadeus is your ideal technology partner: responsive, listening and committed to working alongside you for the long term. Through our collaborative partnerships with the leading players across the travel industry, we can develop solutions that will always match your unique business needs.
Pioneering partnership
Building long-term relationships
A unique community approach
Partnership case studies
Building long-term relationships
A unique community approach
Partnership case studies
Want to face the future with confidence? You need a technology partner with two decades of experience and proven results to show for it.
Reduce Cost
From the automation of front to back office systems, to the delivery of e-ticketing and online booking, Amadeus technology is powering business efficiency across the industry
Increase Revenue
Increasing revenues is not simply about reducing costs.
Access New Markets
The global reach and local presence of Amadeus and our understanding of regional and niche markets enables us to help our customers to expand geographically with the right product in the right place.
From the automation of front to back office systems, to the delivery of e-ticketing and online booking, Amadeus technology is powering business efficiency across the industry
Increase Revenue
Increasing revenues is not simply about reducing costs.
Access New Markets
The global reach and local presence of Amadeus and our understanding of regional and niche markets enables us to help our customers to expand geographically with the right product in the right place.
Today’s travel businesses demand access to fast, open technology supported by specialist expertise and experience. So that’s what we provide. From e-commerce to data management systems, our solutions are scalable, reliable and they lead the market. Amadeus travel technology delivers the control, agility and power you need to achieve your business ambitions.
New version Amadeus Selling Platform v6.1
Enjoy the improvements and new benefits this version offers you!
Decius Valmorbida, New Executive Vice President for Amadeus Latin America
The appointment entails a new regional structure that guarantees better alignment to Amadeus Group while reinforcing the in-market support
Amadeus delivers first quarter financial results
Growth maintained in both Distribution and IT Solutions businesses Year-on-year first quarter highlights (three months ended March 31, 2011) · Adjusted profit[1] increased 11.7% to €144.0 million · Revenue[2] grew 2.8% to €704.3 million, or 4.8% on a comparable basis[3] · EBITDA[4] rose 6.8%[5] to €291.4 million
Amadeus wins the ALA award for LA’s most innovator technology supplier
This prize rewards Amadeus Ancillary Services’ solution to the distribution of their complementary services
AviancaTaca signs landmark IT agreement with Amadeus, marking TACA as the 100th airline to select Altéa
• AviancaTaca to adopt full suite of Altéa, benefiting from Amadeus’ multi-carrier platform • Agreement signifies the continuation of a modernisation process at AviancaTaca as it bids to achieve outstanding levels of service and efficiency across the group
Amadeus expands further into mobile by signing global strategic partnership with leading mobile services integrator conTgo
Amadeus to become a global re-seller of conTgo’s Mobile Travel Assistant solution for business travellers fulfilling duty-of-care obligations, maximising policy compliance and saving money for all parties
Amadeus’s data processing centre receives prestigious international energy efficiency certification
Air France, KLM and their partners successfully complete migration to Amadeus’ Altéa Inventory Systemz
Move enables Air France-KLM to further integrate both carriers’ operational processes by transitioning from legacy systems to Amadeus’ industry-leading inventory solution
Amadeus launches a fully customisable car rental booking engine for online players
Launch partner Transhotel brings car rental content to its travel agency customers
Amadeus delivers strong growth in first half results
Growth spread across both Distribution and IT business areas during second quarter and first half of 2010 Year-on-year first half highlights (six months ended 30 June 2010) • Adjusted net profit for the period increased 38.0% • Revenue grew 11.9% • EBITDA rose 19.9%
SNCF and Amadeus deliver a solution to ease international rail bookings by European travel agencies
Online and traditional travel agents gain access to richer SNCF rail content through Amadeus.
Amadeus’ commissioned research on European Online Travel Agencies reveals key drivers for improved profitability
In-depth independent study identifies revenue diversification, enhanced customer experience, automation and marketing cost-control as key drivers for improved profitability
Amadeus and Deutsche Bahn strengthen their international rail distribution partnership with the opening of the first agency in China
The opening brings to 50 the number of Deutsche Bahn travel agencies worldwide that use Amadeus’ booking technology
Amadeus partners with airconomy to provide key market intelligence data
Amadeus Total Demand by airconomy gives airlines, travel agencies and airports an accurate view of total market demand, including non-GDS channels. This new solution provides a clear understanding of market size, competitive position, as well as demand trends in any particular region.
Thomas Cook and Amadeus strike a 5 year global distribution deal
Renewal agreement includes 5 additional Thomas Cook markets
Amadeus rolls-out major ancillary services initiatives
• Amadeus will enable airlines to maximise revenues profitably and deliver unmatched levels of customer service with a comprehensive and multi-channel Ancillary Services solution • Corsairfly has begun an extensive pilot programme covering both direct and indirect distribution of ancillary services with Amadeus. • Amadeus successfully launched its comprehensive EMD solution with Finnair on 1 June 2010 enabling the airline to issue, store, manage and distribute the industry-standard fulfillment solution for ancillary services
Amadeus strengthens commercial structure for EMEA with key Vice President appointments of Angel Gallego and Holger Taubmann
Europe, Middle-East and Africa to be split into two sub-regions
Act now to secure your future, hotels told in new industry report
Guest experience, globalization, brand value and speed to market are the four key drivers transforming the future of hotels according to a report commissioned by Amadeus
Amadeus launches Cars Plus – a next generation booking engine for car rental
Amadeus Cars Plus represents a breakthrough for travel agents, combining the power of a professional tool with the simplicity of a consumer website
Travel Agencies, Travel Management Companies, and GDSs Announce Support for Standards to Enable Shopping, Sale of Ancillary Products Across Distribution Channels
Saudi Arabian Airlines completes successful migration to Amadeus’ Altéa CMS and e-Commerce solutions
Migrations to Altéa Reservation, Altéa Inventory and Amadeus’ e-Commerce solutions improve customer management capability and boost ticket sales
Amadeus processes record number of airline passengers through its Altéa platform
Copa Airlines renews the agreement with Amadeus for the distribution of their content
Amadeus and Tell Me More-Auralog to collaborate on CSR projects in the travel industry
Amadeus enriches CheckMyTrip by launching mobile version and announces pilot applications to further empower travellers
SIGN IN password: Protect your business and your customers
Beginning from March 15, all travel agents will require a password to log into their Amadeus system
LOT modernise its core passenger systems with the adoption of Amadeus’ inventory
Asiana Airlines signs MOU for Amadeus’ Altéa solution
Austrian and Amadeus sign long-term full content Agreement
Air France and KLM extend Amadeus full content distribution agreement until December 2013
Amadeus first to launch “fare families”, a merchandising solution for online travel agencies and online sites of travel agencies
Airlines turn to Amadeus' comprehensive market intelligence data
Iberia and Amadeus extend full content agreement until December 2014
Amadeus underpins senior management structure with key appointments for 2010 and 2011:
Amadeus signs long-term full content agreement with Lufthansa and SWISS
British Airways and Amadeus extend long-term agreement
Amadeus and Fourth Dimension Software (FDS) partner to provide next-generation technology to tour operators and providers of packaged travel worldwide
Enjoy the improvements and new benefits this version offers you!
Decius Valmorbida, New Executive Vice President for Amadeus Latin America
The appointment entails a new regional structure that guarantees better alignment to Amadeus Group while reinforcing the in-market support
Amadeus delivers first quarter financial results
Growth maintained in both Distribution and IT Solutions businesses Year-on-year first quarter highlights (three months ended March 31, 2011) · Adjusted profit[1] increased 11.7% to €144.0 million · Revenue[2] grew 2.8% to €704.3 million, or 4.8% on a comparable basis[3] · EBITDA[4] rose 6.8%[5] to €291.4 million
Amadeus wins the ALA award for LA’s most innovator technology supplier
This prize rewards Amadeus Ancillary Services’ solution to the distribution of their complementary services
AviancaTaca signs landmark IT agreement with Amadeus, marking TACA as the 100th airline to select Altéa
• AviancaTaca to adopt full suite of Altéa, benefiting from Amadeus’ multi-carrier platform • Agreement signifies the continuation of a modernisation process at AviancaTaca as it bids to achieve outstanding levels of service and efficiency across the group
Amadeus expands further into mobile by signing global strategic partnership with leading mobile services integrator conTgo
Amadeus to become a global re-seller of conTgo’s Mobile Travel Assistant solution for business travellers fulfilling duty-of-care obligations, maximising policy compliance and saving money for all parties
Amadeus’s data processing centre receives prestigious international energy efficiency certification
Air France, KLM and their partners successfully complete migration to Amadeus’ Altéa Inventory Systemz
Move enables Air France-KLM to further integrate both carriers’ operational processes by transitioning from legacy systems to Amadeus’ industry-leading inventory solution
Amadeus launches a fully customisable car rental booking engine for online players
Launch partner Transhotel brings car rental content to its travel agency customers
Amadeus delivers strong growth in first half results
Growth spread across both Distribution and IT business areas during second quarter and first half of 2010 Year-on-year first half highlights (six months ended 30 June 2010) • Adjusted net profit for the period increased 38.0% • Revenue grew 11.9% • EBITDA rose 19.9%
SNCF and Amadeus deliver a solution to ease international rail bookings by European travel agencies
Online and traditional travel agents gain access to richer SNCF rail content through Amadeus.
Amadeus’ commissioned research on European Online Travel Agencies reveals key drivers for improved profitability
In-depth independent study identifies revenue diversification, enhanced customer experience, automation and marketing cost-control as key drivers for improved profitability
Amadeus and Deutsche Bahn strengthen their international rail distribution partnership with the opening of the first agency in China
The opening brings to 50 the number of Deutsche Bahn travel agencies worldwide that use Amadeus’ booking technology
Amadeus partners with airconomy to provide key market intelligence data
Amadeus Total Demand by airconomy gives airlines, travel agencies and airports an accurate view of total market demand, including non-GDS channels. This new solution provides a clear understanding of market size, competitive position, as well as demand trends in any particular region.
Thomas Cook and Amadeus strike a 5 year global distribution deal
Renewal agreement includes 5 additional Thomas Cook markets
Amadeus rolls-out major ancillary services initiatives
• Amadeus will enable airlines to maximise revenues profitably and deliver unmatched levels of customer service with a comprehensive and multi-channel Ancillary Services solution • Corsairfly has begun an extensive pilot programme covering both direct and indirect distribution of ancillary services with Amadeus. • Amadeus successfully launched its comprehensive EMD solution with Finnair on 1 June 2010 enabling the airline to issue, store, manage and distribute the industry-standard fulfillment solution for ancillary services
Amadeus strengthens commercial structure for EMEA with key Vice President appointments of Angel Gallego and Holger Taubmann
Europe, Middle-East and Africa to be split into two sub-regions
Act now to secure your future, hotels told in new industry report
Guest experience, globalization, brand value and speed to market are the four key drivers transforming the future of hotels according to a report commissioned by Amadeus
Amadeus launches Cars Plus – a next generation booking engine for car rental
Amadeus Cars Plus represents a breakthrough for travel agents, combining the power of a professional tool with the simplicity of a consumer website
Travel Agencies, Travel Management Companies, and GDSs Announce Support for Standards to Enable Shopping, Sale of Ancillary Products Across Distribution Channels
Saudi Arabian Airlines completes successful migration to Amadeus’ Altéa CMS and e-Commerce solutions
Migrations to Altéa Reservation, Altéa Inventory and Amadeus’ e-Commerce solutions improve customer management capability and boost ticket sales
Amadeus processes record number of airline passengers through its Altéa platform
Copa Airlines renews the agreement with Amadeus for the distribution of their content
Amadeus and Tell Me More-Auralog to collaborate on CSR projects in the travel industry
Amadeus enriches CheckMyTrip by launching mobile version and announces pilot applications to further empower travellers
SIGN IN password: Protect your business and your customers
Beginning from March 15, all travel agents will require a password to log into their Amadeus system
LOT modernise its core passenger systems with the adoption of Amadeus’ inventory
Asiana Airlines signs MOU for Amadeus’ Altéa solution
Austrian and Amadeus sign long-term full content Agreement
Air France and KLM extend Amadeus full content distribution agreement until December 2013
Amadeus first to launch “fare families”, a merchandising solution for online travel agencies and online sites of travel agencies
Airlines turn to Amadeus' comprehensive market intelligence data
Iberia and Amadeus extend full content agreement until December 2014
Amadeus underpins senior management structure with key appointments for 2010 and 2011:
Amadeus signs long-term full content agreement with Lufthansa and SWISS
British Airways and Amadeus extend long-term agreement
Amadeus and Fourth Dimension Software (FDS) partner to provide next-generation technology to tour operators and providers of packaged travel worldwide
The Travel Matchmaker. What travelers really want.
Do you know what makes your clients tick? Discover why profiling is the secret to repeat business.
Amadeus Ticket Changer end of promotion
Please note that the period of 3 month without charge will end on May 1.
Do you know what makes your clients tick? Discover why profiling is the secret to repeat business.
Amadeus Ticket Changer end of promotion
Please note that the period of 3 month without charge will end on May 1.
