Travel Agencies

Technology forum focuses on innovation with glimpses of the future for travel agencies

Travel industry decision makers in Spain gathered for the 9th edition of the Amadeus Technology Forum...

Technology with purpose: serving travellers better

Technology has turned travel distribution upside down, changing the game for all players. It has empowered...

Lufthansa City Center teams up with Amadeus on custom mobile travel app

At Lufthansa City Center, we empower independently-owned travel agencies around the world to offer tailor-made...


Travel Agencies: Accelerate LCC bookings with a streamlined process 

We’re here to help travel agencies streamline processes when booking LCCs (low-cost carriers and hybrid...

How online travel agencies improve the bottom line of low-cost carriers

Low-cost and hybrid airlines (LCCs) often ask how we can help improve their revenue per available seat...

LCC Best Practices #3: Let agents work for you and reduce your call centre costs

Best-in-class service at all stages of the trip is essential for travellers. As an extension of the carrier’s...


LCC Best Practices #2: Adapt your offer to travel agency customers

We’ve spoken in previous posts about the value that indirect distribution can bring to low-cost...

Shaping the future of African travel

Over the last three years, Wakanow has invested heavily in technology and it’s fuelling our market...

Tapping into data analytics, a crucial catalyst for travel agents   

In an industry that calls for constant innovation, the message to travel providers is clear: adapt to the heightening...


Each traveller tribe has a different expectation for travel agents

Travel agents were once seen by many observers as one of the professions most exposed to the new digital...

For travel agents, freedom is being able to connect anywhere at anytime

Lisa Metzl of TravelManagers, Australia is a 22 year veteran of the travel industry. She’s seen...

Mobile travel retailers set to disrupt industry landscape

It would have been a laughable notion years ago, but with the ubiquity of mobile devices, the rise of mobile-only...