Travel Agencies

Travel Agencies: Accelerate LCC bookings with a streamlined process 

We’re here to help travel agencies streamline processes when booking LCCs (low-cost carriers and hybrid...

How online travel agencies improve the bottom line of low-cost carriers

Low-cost and hybrid airlines (LCCs) often ask how we can help improve their revenue per available seat...

LCC Best Practices #3: Let agents work for you and reduce your call centre costs

Best-in-class service at all stages of the trip is essential for travellers. As an extension of the carrier’s...


LCC Best Practices #2: Adapt your offer to travel agency customers

We’ve spoken in previous posts about the value that indirect distribution can bring to low-cost...

Shaping the future of African travel

Over the last three years, Wakanow has invested heavily in technology and it’s fuelling our market...

Tapping into data analytics, a crucial catalyst for travel agents   

In an industry that calls for constant innovation, the message to travel providers is clear: adapt to the heightening...


Each traveller tribe has a different expectation for travel agents

Travel agents were once seen by many observers as one of the professions most exposed to the new digital...

For travel agents, freedom is being able to connect anywhere at anytime

Lisa Metzl of TravelManagers, Australia is a 22 year veteran of the travel industry. She’s seen...

Mobile travel retailers set to disrupt industry landscape

It would have been a laughable notion years ago, but with the ubiquity of mobile devices, the rise of mobile-only...


How my three decade career as a travel agent was heightened by technology

As an 87 year old who has worked as a travel agent since 1982, I have seen the travel industry and the technology...

Why is your travel agency passionate about travel?

Our competition to find the most passionate travel agents in the world has some pretty entertaining...

Top 5 best practices for LCCs to be successful with travel agents

Over the last three years, travel agents have delivered 28% growth in LCC sales, accounting for up to 30% of total...