Reports

Ten rules for communication during airline disruptions

Flight disruptions are bad enough for travellers. But, when combined with a poor communication strategy,...

How rail in Asia Pacific can maximise ridership and revenues

The travel market in Asia Pacific is growing and evolving rapidly. Rail travel is keeping pace with this...

How will the traveller tribes approach tours and activities?

Getting travellers to their destinations is just one piece of the puzzle. But what exactly are they going...


A year in review: Our top reports of 2016

Our world-class technology is built on a foundation of research and innovation. This is how tomorrow's...

Making the most of mobile payments in travel, beyond the wallet wars

Mobile payments is a hot topic right now, with major technology players promoting their wallets and new companies...

How Kimpton Hotels creates personalised guest experiences

Through our Future Traveller Tribes 2030: Beyond Air Travel research, we’ve learned a great deal...


Don’t miss our future of travel distribution event Facebook livestream

Join us on Wednesday, November 30th at 16:00 LON for a Facebook livestream of a special industry...

Top 5 best practices for LCCs to be successful with travel agents

Over the last three years, travel agents have delivered 28% growth in LCC sales, accounting for up to 30% of total...

Travel distribution: the end of the world as we know it?

My team at the LSE were recently asked by Amadeus to deliver an independent analysis of the travel distribution...


Going beyond air travel to explore the Future Traveller Tribes of 2030

Through our Future Traveller Tribes 2030 research, we’ve gained a better Understanding of Tomorrow’s...

How to win the battle for the customer with the changing face of rail

If someone had told me 6 years ago when I was working at Deutsche Bahn that car sharing would pose a real...

Discover the inner workings of the industry that fuels your morning commute

Julius Romero is 45 and has worked in the oil and gas industry for the past 15 years. He works on a drilling...