Reports

Journey of Me insights reveal that the ‘Asia Pacific traveller’ doesn’t exist! Here’s why.

The ‘Asia Pacific traveller’ is a force to be reckoned with, yet it doesn’t exist! There are many...

Identifying and responding to the key disruptors ahead for the travel industry

Headlines these days appear to be full of bad omens for the travel industry. Whether it is terrorism...

The Game’s Afoot! Accenture Amadeus Alliance report demystifies ancillary merchandising

 "It is of the highest importance to be able to recognize, out of a number of facts, which are incidental...


What if? Imagining four scenarios for the future of global travel

“Change is the law of life. And those who look only to the past, or the present, are certain to miss...

Ten rules for communication during airline disruptions

Flight disruptions are bad enough for travellers. But, when combined with a poor communication strategy,...

How rail in Asia Pacific can maximise ridership and revenues

The travel market in Asia Pacific is growing and evolving rapidly. Rail travel is keeping pace with this...


How will the traveller tribes approach tours and activities?

Getting travellers to their destinations is just one piece of the puzzle. But what exactly are they going...

A year in review: Our top reports of 2016

Our world-class technology is built on a foundation of research and innovation. This is how tomorrow's...

Making the most of mobile payments in travel, beyond the wallet wars

Mobile payments is a hot topic right now, with major technology players promoting their wallets and new companies...


How Kimpton Hotels creates personalised guest experiences

Through our Future Traveller Tribes 2030: Beyond Air Travel research, we’ve learned a great deal...

Don’t miss our future of travel distribution event Facebook livestream

Join us on Wednesday, November 30th at 16:00 LON for a Facebook livestream of a special industry...

Top 5 best practices for LCCs to be successful with travel agents

Over the last three years, travel agents have delivered 28% growth in LCC sales, accounting for up to 30% of total...