Rail IT

Harnessing technology at 300 km/h

It is a widely held truism that technology is a great enabler of the customer experience – both...

How to win the battle for the customer with the changing face of rail

If someone had told me 6 years ago when I was working at Deutsche Bahn that car sharing would pose a real...

Planes, trains and automobiles: a minefield of frustration for the modern-day traveller

We’ve all felt like Neal Page, the highly-strung marketing executive played by Steve Martin in the 1987...