Passenger First

Research suggests Chinese travellers more likely to voice airline angst via social media

Our research paper on irregular airline operations explores the true impact they have on airlines with...

The travel industry is moving fast – make sure your business has the edge

The travel landscape is always evolving and new trends emerge at the blink of an eye. We work day and night...

Join us for an exclusive webinar with Air Transport World on irregular operations

Air Transport World and Amadeus will be hosting an exclusive webinar on the 5 key areas where airlines...


Improving the passenger experience: views from FTE2013

The clue is probably in the name. Future Travel Experience 2013 – which launched Wednesday at the Mandalay...

Download our new airline report – Passengers first: Re-thinking irregular operations

Irregular operations can have a significant impact on airline costs and can also cause serious damage...