OTA

Time to shape-up: How travel retailers can woo the next generations of empowered travellers

Most of Generation Y and Generation Z have never set foot in a physical travel agency before. And why should...

How online travel agencies improve the bottom line of low-cost carriers

Low-cost and hybrid airlines (LCCs) often ask how we can help improve their revenue per available seat...

Amid increasing pressure online travel retailers must evolve, expand, and explore

Pressure on online travel retailers is coming from multiple fronts. These include changing consumer behaviour...


Each traveller tribe has a different expectation for travel agents

Travel agents were once seen by many observers as one of the professions most exposed to the new digital...

Are you the first choice for online shoppers?

We don’t plan our holidays like our parents did and our children probably won’t plan theirs like...