Lean IT

Quick wins that can assist travel players in going over to Lean working

The continued growth in the demand for travel will leave plenty of room for more delays, and more mishaps....

The rise of Lean IT: the examples of service and incident management

IT Service Management (ITSM) is one of the many aspects of IT practice in which the strategies of lean...

How car manufacturing helped establish Lean IT in the travel industry

Lean IT differs from that of lean manufacturing, though the revolution in vehicle assembly some 30 years...


How travel firms can benefit from Lean IT with clever, low-cost innovations

Lean IT means that travel players can offer faster and better functionality to customers to satisfy their...

Timeliness and simplicity: the customer case for Lean IT

Lean operations revolve around orientating to, sensing and responding to the customer, and what they...

How can Lean IT benefit both you and your customers?

Lean IT will allow travel firms to offer more varied and more intelligible functionality to customers,...


[Report] Taking a lean approach to shaping the future of travel

It may be a cliché and date back to Heraclitus (around 535-475 BC), but the travel business knows better...