Irregular operations

Thoughts from the IATA WPS on travel disruption

It’s not often that you hear a panel of different players from across the travel industry agreeing...

Exploring ways to better manage airline disruptions

We’ve all experienced a cancelled or delayed flight. This is not only troubling for passengers,...

How personalisation can help airlines through disruptions

As the number of travellers grow every year, so does the potential for a less than smooth travel experience....