Guest Post

Finnair is first airline worldwide to provide full door-to-door experience for all travellers

Passengers are at the centre of everything we do and recognising their pain points is key to creating...

Shaping the future of African travel

Over the last three years, Wakanow has invested heavily in technology and it’s fuelling our market...

Swiss International Air Lines implements powerful solution to control rebooking actions

Our fleet of 95 aircraft carry the flag of Switzerland to more than 100 destinations in 46 countries....


Luxair enhances its online offer and customer digital experience

Luxair, Luxembourg’s flag carrier, has for the past few years been immersed in a strategic journey...

Why Visit Flanders is using Amadeus data analytics to inspire travellers

I often review data and gather insights to inform our marketing campaigns at Visit Flanders. This...

How does an airline use data analytics to make key decisions? All Nippon Airways tells us.

Often in my role within All Nippon Airways’ Revenue Management team, I am asked to make an important...


Why merchandising is key to TAP’s traveller experience and growth strategy

For more than seven decades, TAP has extended Portugal’s hospitality to millions of travellers around...

How my three decade career as a travel agent was heightened by technology

As an 87 year old who has worked as a travel agent since 1982, I have seen the travel industry and the technology...

Delivering billions of travel options in seconds

Blazing-fast has become the standard for any app or search engine. Consumers get twitchy whenever there...


Working towards more accessible travel for people with disabilities

Imagine checking-in to a hotel and finding that there’s no access ramp for your wheelchair or you cannot...

South African Airways uses personalised merchandising to unlock revenues

One of the key values of South African Airways is to meet the unique needs of our customers by tailoring...

How Kuwait Airways is working with Amadeus to transform its business

In October of this year Kuwait Airways unveiled our new livery, sending an unreservedly clear statement-of-intent...