Customer Testimonial

Virgin Australia: Optimising our programs to support operations

Working under the Better Business Program, Virgin Australia is always looking for opportunities to optimise...

Avianca takes customer service to new heights with Amadeus Customer Experience Management

It’s the little touches that can make or break a trip. A birthday message or going the extra mile for passengers...

Why Nigeria’s fastest growing carrier, Med-View Airline, chose Amadeus

Med-View Airline came from humble beginnings. It all started in 2007 when we undertook the challenge...


Shaping the future of African travel

Over the last three years, Wakanow has invested heavily in technology and it’s fuelling our market...

Swiss International Air Lines implements powerful solution to control rebooking actions

Our fleet of 95 aircraft carry the flag of Switzerland to more than 100 destinations in 46 countries....

Luxair enhances its online offer and customer digital experience

Luxair, Luxembourg’s flag carrier, has for the past few years been immersed in a strategic journey...


Why Visit Flanders is using Amadeus data analytics to inspire travellers

I often review data and gather insights to inform our marketing campaigns at Visit Flanders. This...

For travel agents, freedom is being able to connect anywhere at anytime

Lisa Metzl of TravelManagers, Australia is a 22 year veteran of the travel industry. She’s seen...

Why merchandising is key to TAP’s traveller experience and growth strategy

For more than seven decades, TAP has extended Portugal’s hospitality to millions of travellers around...


South African Airways uses personalised merchandising to unlock revenues

One of the key values of South African Airways is to meet the unique needs of our customers by tailoring...

How Kuwait Airways is working with Amadeus to transform its business

In October of this year Kuwait Airways unveiled our new livery, sending an unreservedly clear statement-of-intent...

How Luxair is unlocking revenues through personalised merchandising

As Luxembourg’s flag carrier, Luxair is constantly working to deliver a better experience for our passengers...