Join us in Dubai for our Airline Solution Showcase
Posted on May 15, 2012
Posted by Daniel Greaves (Airline Distribution Strategy Manager, Amadeus IT Group) We are delighted to welcome you to our Airline Solution Showcase at the Ritz-Carlton Dubai International Financial Centre Hotel from 29 – 30 May. This dynamic showcase will feature a range of topics including insights on how to maximise your revenue, Airline Ancillary Services, [...]
Transparency and consumer choice are key in the ancillary services discussion
Posted on May 7, 2012
Posted by Svend Leirvaag (Industry Affairs, Amadeus IT Group) A recent post introducing IdeaWorks’ latest report on A la Carte shopping is a fresh contribution to the ongoing discussion of a topic that is highly relevant in today’s turbulent airline industry. Many airlines are adopting low-cost carriers’ unbundling strategies, while many others maintain a strategy of [...]
How can the travel industry meet travellers’ differing needs?
Posted on April 16, 2012
There appears to be a split between travellers who have strong concerns about changing systems to make travel more efficient, and those who don’t. How can the travel industry please them both?
What is technology without ‘pizazz’?
Posted on April 11, 2012
Posted by David Brett (President, Amadeus Asia Pacific) “We want technology with personality!” was the feedback from customers at the annual Amadeus Asia Pacific ThinkTank in Hong Kong last month. Held every March, the ThinkTank invites travel agency partners to join Amadeus for an open discussion on the key issues that the travel industry is [...]
Saving money, optimising customer care and service: HRS and Amadeus
Posted on January 25, 2012
Posted by Hugo Ehrnreich (Head of Hotel Distribution, Amadeus IT Group) You might have noticed the announcement we made on January 17th: our partnership with HRS. Part of our multisource strategy to reach the elusive “long tail” in the notoriously fragmented hotel sector, HRS is the latest key brand to join the fast-growing club of [...]
The road to customisation – today’s challenges
Posted on July 26, 2011
In the first part of this blog series I looked at some ways airlines can customise their offers today, but despite these advances there are some challenges still to be addressed. This post will explore these issues in more detail.
The road to customisation – today’s opportunities
Posted on July 22, 2011
It is interesting to see how consumer choice has grown over these years, and how this together with a rise of individualism is altogether changing consumer culture. Personalised products and services are increasingly challenging the ‘one fits all’ mentality – and we can’t expect less from the travel industry.
Reviewing the Travel Gold Rush 2020 video series
Posted on March 2, 2011
Posted by Marian Hens (Global Communications Manager, Amadeus IT Group) Back in September we released the Travel Gold Rush 2020 report which addressed and analysed how the travel industry will look in the year 2020. The report, carried out by Oxford Economics, examines a number of pressing industry issues including the effects of the global [...]
Introducing our travel chain video series: trip planning and pricing
Posted on February 22, 2011
Posted by Ian Wheeler (Vice President Marketing & Distribution, Amadeus IT Group) As a company that processes more than 650 million travel transactions per year, we are heavily involved in travel bookings. But did you know that our role goes far beyond this stage of the travel chain? Our technology helps make the entire travel [...]
Getting inside our Altéa departure control solution
Posted on February 21, 2011
Posted by Malek Nejjai (Head of Corporate Communication, Amadeus IT Group) Running an airport has never been more challenging in today’s fast-paced environment. Increased flight numbers, more travellers, growing customer expectations and a global financial recession are just three of a great many factors which add pressure to what is an essential service to so [...]
