Transparency and consumer choice are key in the ancillary services discussion
Posted on May 7, 2012
Posted by Svend Leirvaag (Industry Affairs, Amadeus IT Group) A recent post introducing IdeaWorks’ latest report on A la Carte shopping is a fresh contribution to the ongoing discussion of a topic that is highly relevant in today’s turbulent airline industry. Many airlines are adopting low-cost carriers’ unbundling strategies, while many others maintain a strategy of [...]
Are you prepared for EMD compliance?
Posted on February 28, 2012
Posted by Daniel Greaves (Airline Distribution Strategy Manager, Amadeus IT Group) IATA is currently striving for a global Electronic Miscellaneous Document (EMD) standard for ancillary revenues. The reason is clear, airline ancillary services are set to hit an all-time high becoming a crucial component in the airline industry’s profit toolbox. With full industry buy-in EMD [...]
The sky is the limit – retailing and the future of ancillaries
Posted on February 3, 2012
Posted by Marian Hens (Global Communications Manager, Amadeus IT Group) “On ancillaries, the sky really is the limit”. This was the opening salvo of the New Airline Commercial Models, Retailing and Merchandising 2012 conference, which gathered industry experts in London last week to explore new ways of distributing airfares and inventory. As we heard at the [...]
Looking at new airline commercial models, retailing and merchandising
Posted on January 24, 2012
Posted by David Doctor (Director Distribution Marketing, Amadeus IT Group) Later this week I’ll be in London speaking at the Flightglobal / Airline Business conference, which will bring together industry experts, customers and service providers to discuss, share and debate new airline commercial models, retailing and merchandising. Over two days, the sessions will look at changing [...]
A year in infographics – travel hot spots, wireless technology and frequent flyer miles
Posted on December 13, 2011
Posted by Alejandra Contreras (Group Communications Senior Executive, Amadeus IT Group) In 2011 our blog has featured a series of infographics that highlight trends in the travel industry and provide insight into technology that will improve the traveller experience. Let’s look at them one by one: Passenger traffic data, shifting travel centres and new revenue [...]
The road to customisation – today’s challenges
Posted on July 26, 2011
In the first part of this blog series I looked at some ways airlines can customise their offers today, but despite these advances there are some challenges still to be addressed. This post will explore these issues in more detail.
The road to customisation – today’s opportunities
Posted on July 22, 2011
It is interesting to see how consumer choice has grown over these years, and how this together with a rise of individualism is altogether changing consumer culture. Personalised products and services are increasingly challenging the ‘one fits all’ mentality – and we can’t expect less from the travel industry.
Amadeus in the travel chain: ticketing
Posted on March 24, 2011
Posted by Eddie Ross (Director, Corporate Marketing, Amadeus IT Group) The ticketing stage is where the travel experience becomes all the more real for the traveller. Suddenly we’re on the cusp of that long-waited holiday, business trip or quick weekend away, but little do we realise the important processes going on behind the scenes. Do [...]
Amadeus in the travel chain: booking
Posted on March 9, 2011
Posted by Gordon Nardini (Head of Global Brand & Marketing Communication, Amadeus IT Group) Today we are publishing the second video in our travel chain series, which looks at the booking stage and the role that Amadeus technology plays in making the process Brighter, Bolder, Better. Have a look at the video – it features [...]
