It’s time to reinvent the airport ecosystem!
Posted on May 17, 2012
Posted by Patricia Simillon (Airlines Operations Strategy, Airline IT, Amadeus IT Group) Airports, airlines, ground handlers – part of a unique ecosystem dependent on strong collaboration between its players to service the diverse needs of today’s passengers. But airport customers are disillusioned – unhappy with the fragmented nature of their journey, unsatisfied with the facilities [...]
Join us in Dubai for our Airline Solution Showcase
Posted on May 15, 2012
Posted by Daniel Greaves (Airline Distribution Strategy Manager, Amadeus IT Group) We are delighted to welcome you to our Airline Solution Showcase at the Ritz-Carlton Dubai International Financial Centre Hotel from 29 – 30 May. This dynamic showcase will feature a range of topics including insights on how to maximise your revenue, Airline Ancillary Services, [...]
Real-time baggage tracking coming soon to a suitcase near you
Posted on May 11, 2012
Posted by Patricia Simillon (Airlines Operations Strategy, Airline IT, Amadeus IT Group) Your plane lands after a six hour flight to the Caribbean. Finally, after all of the hectic months of work in the frigidly cold city – your tropical dream holiday has arrived. You’ve packed everything needed for a relaxing vacation and now all [...]
New outlook on worldwide passenger demand [infographic]
Posted on May 8, 2012
Posted by Cyril Tetaz (Head of Marketing, Airline Distribution, Amadeus IT Group) Today, we’re announcing our second analysis of global airline traffic trends. The study details the passenger growth between regions and reveals that Asia is leading worldwide growth moving more travellers than ever around the world. It also showed us that 8 out of [...]
Amadeus assists Garuda Indonesia’s ambitious transformation with cutting-edge technology
Posted on April 24, 2012
Posted by John Chapman (Vice President, Airline Group, Amadeus Asia Pacific) Recently we announced that Garuda Indonesia, the national airline of Indonesia, and Amadeus will work together to transform its passenger service processes with the introduction of the Amadeus Altéa Customer Management Solution to manage its domestic and international reservations, inventory and departure control processes. [...]
We are delighted to welcome Southwest Airlines to the Altéa community!
Posted on April 19, 2012
Posted by Julia Sattel (Senior Vice President, Airline IT, Amadeus IT Group) Today, we are delighted to announce a new contract signed with Southwest Airlines, and to welcome Southwest to the Altéa community. Southwest has clearly selected Amadeus because of the strength of our diverse product portfolio, the capabilities of our people, and also our [...]
Are you prepared for EMD compliance?
Posted on February 28, 2012
Posted by Daniel Greaves (Airline Distribution Strategy Manager, Amadeus IT Group) IATA is currently striving for a global Electronic Miscellaneous Document (EMD) standard for ancillary revenues. The reason is clear, airline ancillary services are set to hit an all-time high becoming a crucial component in the airline industry’s profit toolbox. With full industry buy-in EMD [...]
The sky is the limit – retailing and the future of ancillaries
Posted on February 3, 2012
Posted by Marian Hens (Global Communications Manager, Amadeus IT Group) “On ancillaries, the sky really is the limit”. This was the opening salvo of the New Airline Commercial Models, Retailing and Merchandising 2012 conference, which gathered industry experts in London last week to explore new ways of distributing airfares and inventory. As we heard at the [...]
A year in infographics – travel hot spots, wireless technology and frequent flyer miles
Posted on December 13, 2011
Posted by Alejandra Contreras (Group Communications Senior Executive, Amadeus IT Group) In 2011 our blog has featured a series of infographics that highlight trends in the travel industry and provide insight into technology that will improve the traveller experience. Let’s look at them one by one: Passenger traffic data, shifting travel centres and new revenue [...]
Altéa in Asia Pacific – helping airlines balance service and cost
Posted on September 22, 2011
I am definitely what you would call a Frequent Flyer, averaging six to eight flights every month. Since the majority of my travel is within Asia Pacific, I’ve become very accustomed to the high level of service I receive on Asian airlines. The warm welcome when boarding the plane, the friendly service during the flight and the fond farewell upon landing. Small touches like hot towels, the Thai orchids that feature on a Thai Airways flight, the offer of a Singapore Sling cocktail with Singapore Airlines or a cup of Jasmine tea on Cathay Pacific, go a long way.
