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Airlines Digital Forum EMEA: building shared-purpose and inspiration

On December 12th, 2017, Day 1 of our Amadeus Airlines Digital EMEA Forum, Nice Airport was closed down...

Imagining the impact of artificial intelligence on travel

I was delighted to speak about artificial intelligence (AI) at IATA’s Impact of Artificial Intelligence...

Avianca Argentina takes flight with cutting-edge Amadeus technology

It’s not every day that a new airline takes flight. That’s why we knew we needed the right technology...


4 innovations that will transform the way we travel in the years to come

Despite detailed searching and planning, even the best laid travel plans can go wrong. If a flight is cancelled,...

Air Serbia looks towards the future with merchandising mindset

We are the proud national carrier of Serbia with roots that go back 90 years. Air Serbia provides premium...

Strengthening the airport value proposition by harnessing digital transformation

Today, digital transformation is a priority for airports, as well as many other organisations. The challenge...


Supercharging airline digital channels: Accenture Amadeus Digital Experience

For travellers booking flights online, an airline's website is often the first touchpoint a traveller...

Do you know who the Chinese traveller is? Think again

Last year alone 135 million Chinese travelled overseas, spending $261 billion and setting a new record...

Avianca signs with Amadeus and UNICEF to be the next partner for Click for Change

For 98 years, Avianca’s mission has been clear: to always strive to do more. This philosophy extends...


Empower travellers with accessibility needs by focusing on the complete travel experience

Of the 15% of the world’s population with some degree of accessibility needs, many are already using...

“It’s Only a Matter of Going”: Views on the Future of the Airline Business from Palm Springs

In the 1962 movie Lawrence of Arabia, T.E. Lawrence looks out across a desert, considered impassable....

How do airline customers decide the price is right?

The theory of bounded rationality is about economic decision-making where, rather than seeking the perfect...