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Harnessing the potential of blockchain in travel

From autonomous drones to the latest in artificial intelligence, we keep an eye on innovation in all its forms....

Change management, data and digitisation: how to meet traveller expectations

Last week London played host to two travel industry events, T2RL’s annual event on Airline Passenger...

Bringing customer experience to segmentation

Imagine that a company’s customer base is a cake. And a segmentation tool is the knife. Give each...


Vistara brings together developers to India’s largest aviation hackathon

My role has always been challenging, exciting, and rewarding. It got even more so when Mr. Ravinder...

Comparing our predictions from 7 years ago to the realities of today

In Part 4 of our futurist video series, we focus on global travel and the economy. Looking back...

What happens when Finnair, Skyscanner, and Amadeus join forces to boost conversions with Altéa NDC

Travellers use transparent comparisons as a means of making decisions – and their purchase – as quickly...


British Airways and Amadeus join forces to test IATA’s One Order standard

Anything that creates less paperwork and makes travel simpler is a welcomed innovation. This is why we are proud...

Travel Agencies: Accelerate LCC bookings with a streamlined process 

We’re here to help travel agencies streamline processes when booking LCCs (low-cost carriers and hybrid...

How has personalisation changed the travel experience? Futurist James Woudhuysen explains

Part 3 of this series looks at personalisation opening up new opportunities and offers insights about...


Exploring the technology set to fuel the trillion dollar digital revolution

Artificial intelligence, the Internet of Things, digital commerce, and experience engineering. These...

Accessible travel is not mission impossible

One billion travellers have accessibility needs, with many being ignored until now. Amadeus has launched...

The top 10 ways the Internet of Things will shape the way we travel

Have you ever noticed how many breadcrumbs you drop when you are eating a sandwich? And have you ever...