Collaborative travel: payment with memory
Posted on February 16, 2012
How can the travel industry build the store of knowledge necessary to deliver the next generation experience? Individual hotel chains or airlines know a lot about their frequent customers, but their view of the traveller more generally is often restricted to those parts of the trip they have provided. A hotel might provide a guest with a soft mattress based on a request during a previous stay, but not know he complained of a backache during the flight in.
Collaborative travel: next generation experience
Posted on February 15, 2012
How do you decide where to spend your time off? Do you go for a new experience, somewhere you’ve never been before, or something reassuringly familiar? A place recommended by a friend, or something you saw on a TV travel show?
Collaborative travel: travel wellbeing
Posted on February 14, 2012
Posted by Stuart Brocklehurst (Group Communications Director, Amadeus IT Group) As a native English speaker (though my American colleagues may disagree with that) I’m always amused by the overhead messages on French motorways instructing “restez zen!” – keep calm! Travel is one of the most stress-inducing experiences we voluntarily subject ourselves to – will I [...]
Collaborative travel: automatic transit
Posted on February 13, 2012
Posted by Stuart Brocklehurst (Group Communications Director, Amadeus IT Group) My dog and I often cross borders together. That’s not Border Collies, but actual national boundaries with passport checks. When we approach immigration, it’s interesting to see how each of us interacts with technology. We both have our identity confirmed by chips, but whereas I [...]
From eTourism to door-to-door: why the future of travel looks bright to Amadeus
Posted on February 8, 2012
Recently, I was privileged to participate in the ENTER conference organised by the International Federation of Information Technology for Travel and Tourism (IFITT) in Helsingborg, Sweden.
This year’s conference focused on eTourism Present and Future, Services and Applications, and more specifically looked at the role both demand and supply play in this quite clearly hectic arena.
Collaborative travel: the best way to predict the future is to invent it
Posted on January 18, 2012
“The best way to predict the future is to invent it”. This quote from computer scientist Alan Kay invites companies to shape rather than await the future, and it also forms part of the motivation behind our latest research study: From chaos to collaboration.
Insights and predictions on trends affecting all players in the travel industry
Posted on January 5, 2012
For some years now, we have made our research reports available online, sharing with you our insights and predictions on trends affecting all players in the travel industry. We thought you might like to take a look back at our Amadeus Traveller Series before the next launch
A year in infographics – travel hot spots, wireless technology and frequent flyer miles
Posted on December 13, 2011
Posted by Alejandra Contreras (Group Communications Senior Executive, Amadeus IT Group) In 2011 our blog has featured a series of infographics that highlight trends in the travel industry and provide insight into technology that will improve the traveller experience. Let’s look at them one by one: Passenger traffic data, shifting travel centres and new revenue [...]
Why Amadeus is breaking the boundaries of travel search technology
Posted on July 7, 2011
We live in an age of unparalleled access to technology, where the iPad is fast becoming mainstream across the globe, where double-decked aeroplanes carrying 600 passengers are commonplace and where Facebook has more members than the United States of America has people.
