Giada Bresaola

Customer experience, collaboration, and cyber security headline airport conference in Seoul

What is customer service? According to one presenter at the conference, who quoted Walt Disney “customer...

Connected travel – what does this mean to Francisco Perez-Lozao, SVP, New Business Units?

I caught up with Francisco to pick his brain on what a connected travel future looks like to him and how Amadeus...

From Russia with love: Emerging market travellers poised to change less frequented destinations

“Come here!” shouts the Russian mother to her toddler, as she descends from her black SUV along with...