Daniel Greaves

Amadeus selected as finalist for prestigious payment industry innovator award

In the comedy classic Seinfeld, George Constanza’s ‘fat wallet’ was so engorged that it actually...

Seamless, omnichannel approach keys to success for e-commerce players

The Insights EMEA 2015 conference hosted by our partner GlobalCollect in Amsterdam brought together key e-commerce...

Airline traffic trends indicate hub and spoke model more prevalent in North America

Though widely known to airline industry insiders, you might find this point raised by a blog reader regarding...


Join us in Dubai for our Airline Solution Showcase

We are delighted to welcome you to our Airline Solution Showcase at the Ritz-Carlton Dubai International...

Are you prepared for EMD compliance?

IATA is currently striving for a global Electronic Miscellaneous Document (EMD) standard for ancillary...

The road to customisation – today’s challenges

In the first part of this blog series I looked at some ways airlines can customise their offers today,...


The road to customisation – today’s opportunities

It is interesting to see how consumer choice has grown over these years, and how this together with a rise...

Brighter, Bolder, Better ancillary services for airlines

No two travellers are the same, and even the same traveller may have different needs at different times:...