Cape Verde may be some small dots off the African continent but this archipelago of 10 islands recorded one of the most impressive socio-economic performances in Africa from 1991 to 2014. With tourism being one of the main pillars of the economy, the aviation sector definitely has a decisive weight in Cape Verde’s economy. As the head of ASA, the national company that owns the country’s seven airports, I realise that our success is linked intrinsically to growing airport and air traffic innovatively and cost effectively.
In a country with limited resources for investment in the transport industry, a focus on solutions that helps us efficiently increase productivity is vital. That is why Amadeus Airport Common Use Service (ACUS) and Altéa Departure Control (DC) provides the answer to our vision by implementing an innovative, cloud based Common Use Passenger Processing System (CUPPS) in four of our airports. What this does is, rather than restricting airline applications to physical workstations at the airport, ACUS allows airlines’ Departure Control Systems (DCSs) to be hosted in a common use environment accessible from anywhere. This means that check-in staff can now print boarding passes from any location and enjoy greater operational flexibility with check-ins via mobile workstations, faster response to high demand periods of passengers, irregular operations and challenges of business continuity.
Airlines will also benefit from the simplified network connectivity model which will allow airlines to open new routes by substantially reducing the time needed to deploy their applications at the airports.
Last but most importantly, ACUS will result in huge operational savings in airport infrastructure investment, maintenance and scalability. Typically airports invest in a common use environment where all airlines’ DCSs are hosted in a central on-site server room. But with Amadeus’ ACUS solution – we are going one step further and moving directly into a common-use-in-the-cloud environment thereby leapfrogging technological challenges that many airports face as they try to expand.
The partnership with Amadeus comes at an opportune time when Cape Verde is becoming an increasingly popular tourist destination and an alternative to North Africa and Middle East countries. In fact, the international movement of passengers at airports in Cape Verde grew by a substantial 7.1% in 2015 over the last year. In such a scenario, ACUS promises to help us scale economically while meeting the needs of this ever increasing passenger traffic and improving the overall flying experience.
Editorial Note: This post is part of our Fly Africa series where Amadeus airline partners in Africa share their experiences and strategies to serve the continent.