We are now just a few days away from the beginning of the Amadeus Total Rail Customer Forum 2012, which will begin with cocktails on Monday evening before throwing open its doors on Tuesday 27th November.
Attendees will hear from such industry experts as Mathias Hüske, CIO of Deutsche Bahn, and Angelo Rizzi from American Express Corporate Travel; we’ll also be welcoming back some familiar faces, including Mark Smith, Founder of www.Seat61.com.
Presentations from Amadeus executives will detail how Amadeus is working with rail companies to both meet the challenges and seize the opportunities they face.
The theme of this year’s event is ‘towards a customer centric industry’ and we’ll discuss how this ambition can be realised, looking at the theme from various angles.
We also look forward with great anticipation to Wednesday’s Big Debate, where, having heard about the customer, outsourcing, and collaboration, our panel of industry experts will aim to answer some important questions.