Last week, Amadeus UK held its inaugural VIP Executive Forum with the launch of Amadeus IT Consulting & Solutions at the Jumeirah Carlton Tower Hotel in London, bringing together more than 60 of the industry’s movers and shakers from the online, retail and travel management sectors alongside local and regional Amadeus experts.
The new Amadeus IT Consulting & Solutions division, which has been rolled-out across Benelux, France, Italy and Spain and now the UK, has been designed to help travel companies achieve operational excellence, boost customer loyalty with bespoke solutions, and turn personalised IT into a successful business driver.
Across the Western European region Amadeus has over 100 dedicated personnel working specifically on IT Consulting & Solutions and more than 150 solutions and services in its portfolio.
At the event in London itself, Chris Goring, Head of IT Consulting in the UK, presented a range of regional and local case studies where Amadeus is making a difference by streamlining operations, helping travel sellers to engage with their customers and using tailor-made and customised solutions to gain competitive advantage.
Attendees also had the rare opportunity to hear from guest speaker and renowned technology expert Professor Jim Norton, who gave the first public airing of his new report, commissioned by Amadeus and entitled Open for Business.
Following the presentations, customers were able to visit the ‘Speed Consulting & Solutions Showcase’, a chance to gain first-hand knowledge of some of the UK’s customised solutions and consultancy success stories.
Customer feedback following the event has been extremely positive, with average satisfaction ratings of 4.3 out of 5 across the board.