The ultimate compliment for the consumer acknowledges the right to choose I chose a ‘shocking’ title for this report to garner attention. I also added a sub-headline that is difficult to dispute – even though debates rage about ancillary fees. When dramatic change occurs, there is always a tendency to cling to the past. It [...]
Read moreTo provide some useful background to this partnership, let’s first update you on Amadeus LinkHotel. Amadeus LinkHotel offers distribution, sales and marketing services to independent hotel properties and smaller hotel chains. In targeting this sector, Amadeus LinkHotel is filling the historical gap of providing independent hotel content on the GDS, the absence of which previously [...]
Read moreIn our 11th consecutive year at the Arabian Travel Market in Dubai, Amadeus aims to showcase our star solutions and to share our latest innovations and products. ATM 2011 attracted over 13,000 travel-trade professionals and 2,000 exhibitors despite the unstable socio-political conditions prevailing in the Middle East. The numbers are indicative of the magnitude and [...]
Read moreOver the next decade, payment and identity will be linked more closely as digital currency replaces cash. Contactless mobile payment will make it possible to ‘touch and pay’ for items, beating debit and credit cards for convenience. For travellers, this carries the obvious benefit of having to draw out less foreign currency whilst abroad. More [...]
Read moreRecently we announced that Garuda Indonesia, the national airline of Indonesia, and Amadeus will work together to transform its passenger service processes with the introduction of the Amadeus Altéa Customer Management Solution to manage its domestic and international reservations, inventory and departure control processes. Altéa replaces Garuda Indonesia’s in-house passenger service system (ARGA) that dates [...]
Read moreThere is a tide in the affairs of men, which taken at the flood, leads on to fortune. Omitted, all the voyage of their life is bound in shallows and in miseries. On such a full sea are we now afloat. And we must take the current when it serves, or lose our ventures. In [...]
Read moreEighteen months ago we set off on a journey to discover what we believe in and what holds us together. Seeking to understand what our values mean to us, if they have evolved since being introduced, and making sure that they still apply in complex and rapidly changing environments – we conducted sessions at 10 [...]
Read moreToday, we are delighted to announce a new contract signed with Southwest Airlines, and to welcome Southwest to the Altéa community. Southwest has clearly selected Amadeus because of the strength of our diverse product portfolio, the capabilities of our people, and also our unmatched ability to help the airline maintain its low cost structure while [...]
Read moreAlthough domestic travel represents a larger portion of the market in India and China, mass-market travel is still maturing. Unlike their counterparts in the West, Asian travellers continue to want the big attractions and the big sights. Data from our future of travel report supports this. It shows the Chinese are the most likely to [...]
Read moreThere appears to be a split between travellers who have strong concerns about changing systems to make travel more efficient, and those who don’t. How can the travel industry please them both?
Read more