Visit amadeus.com

Our continued commitment to CSR

Posted by Tomás López Fernebrand (Senior Vice President, General Counsel & Corporate Secretary, Amadeus IT Group) You may not be aware but Amadeus has actually been involved in Corporate Social Responsibility activities since the beginning of its operations. In fact, we are committed to support social and economic improvement in all local communities where Amadeus [...]

Are you prepared for EMD compliance?

Posted by Daniel Greaves (Airline Distribution Strategy Manager, Amadeus IT Group) IATA is currently striving for a global Electronic Miscellaneous Document (EMD) standard for ancillary revenues. The reason is clear, airline ancillary services are set to hit an all-time high becoming a crucial component in the airline industry’s profit toolbox. With full industry buy-in EMD [...]

My first 100 days at Amadeus: why listening to the rail industry can enable us to help shape its future

Posted by Thomas Drexler (Director of Rail, Amadeus IT Group) For those of you I have not yet had the pleasure of meeting, I was appointed Director of Rail at Amadeus back in October 2011. As you may know, rail is an integral element of Amadeus’ New Businesses portfolio, sitting alongside hotel and airport IT, as [...]

A year in review: 2011 – an update on Amadeus’ financial performance

Posted by Stuart Brocklehurst (Director of Group Communications, Amadeus IT Group) This morning we published our financial results for the full year 2011 (January 1 to  December 31). As Amadeus is listed on the Spanish stock market, these financial results are filed with the CNMV (which is the Spanish stock market regulator) and the information [...]

Collaborative travel: business tourism

Posted by Stuart Brocklehurst (Group Communications Director, Amadeus IT Group) When I reflect on my most notable travel experiences, many of them occurred on business trips, not vacations. Attending a majlis in Kuwait and a tribal durbar in Ghana were moments that probably would not have come my way as a tourist: visiting a country with [...]

Collaborative travel: intelligent recommendation

Posted by Stuart Brocklehurst (Group Communications Director, Amadeus IT Group) How much research did you do before your last trip away? Recent research for Amadeus  found that the answer to that question is closely linked to your generation. If you’re over 50, or between 30 and 49, you’re most likely to have used a single [...]

Collaborative travel: payment with memory

How can the travel industry build the store of knowledge necessary to deliver the next generation experience? Individual hotel chains or airlines know a lot about their frequent customers, but their view of the traveller more generally is often restricted to those parts of the trip they have provided. A hotel might provide a guest with a soft mattress based on a request during a previous stay, but not know he complained of a backache during the flight in.

Collaborative travel: next generation experience

How do you decide where to spend your time off? Do you go for a new experience, somewhere you’ve never been before, or something reassuringly familiar? A place recommended by a friend, or something you saw on a TV travel show?

Collaborative travel: travel wellbeing

Posted by Stuart Brocklehurst (Group Communications Director, Amadeus IT Group) As a native English speaker (though my American colleagues may disagree with that) I’m always amused by the overhead messages on French motorways instructing “restez zen!” – keep calm! Travel is one of the most stress-inducing experiences we voluntarily subject ourselves to – will I [...]

Collaborative travel: automatic transit

Posted by Stuart Brocklehurst (Group Communications Director, Amadeus IT Group) My dog and I often cross borders together. That’s not Border Collies, but actual national boundaries with passport checks. When we approach immigration, it’s interesting to see how each of us interacts with technology. We both have our identity confirmed by chips, but whereas I [...]