Monthly Archives: September 2011

September 22, 2011

Altéa in Asia Pacific – helping airlines balance service and cost

by President, Amadeus Asia Pacific

I am definitely what you would call a Frequent Flyer, averaging six to eight flights every month. Since the majority of my travel is within Asia Pacific, I’ve become very accustomed to the high level of service I receive on Asian airlines. The warm welcome when boarding the plane, the friendly service during the flight and the fond farewell upon landing. Small touches like hot towels, the Thai orchids that feature on a Thai Airways flight, the offer of a Singapore Sling cocktail with Singapore Airlines or a cup of Jasmine tea on Cathay Pacific, go a long way.

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September 20, 2011

Webinar – How mobile will transform the future of air travel [September 22]

by President, Travel Tech Consulting

This Thursday, September 22, I will be taking part in an ATW webinar reviewing the results of research I authored with Amadeus earlier this year. The webinar, which will begin at 11:00 ET (that is 17:00 CET for those in Europe), will also feature Long-Bernard Hoang, Senior Manager Strategic Marketing, Airline IT at Amadeus with Michele McDonald of Air Transport World moderating.

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September 8, 2011

Wrap-up: 2011 Global Business Travel Association Convention

by Director of Marketing, Travel IT Amadeus Americas

While most of us consider August a time of summer vacation, the US had a completely different plan in store – the Global Business Travel Association (GBTA) annual convention, the business travel event of the year. This year’s event, in Denver, CO, was the largest GBTA meet-up in history with more than 6,000 attendees.

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