In order to be successful, a business must listen to and learn from what its customer’s desire and need, and ensure they play a large role in the innovation process. This is what differentiates customer centric companies from those who solely base development on internally focused planning or competitive and market factors. A customer led […]
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Demand for serviced apartments has grown dramatically over the last 10 years, fuelled by gradually improving product knowledge, an understanding of the benefits of serviced apartments amongst corporations and leisure customers, improving standards of apartments and the arrival of major brands into the sector. The latest Global Serviced Apartment Industry Report 2013/2014 confirms that the […]
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Many companies equate invention with innovation. But you do not always need an invention for innovation to thrive. Instead, I believe that we should all be looking at innovating in our day-to-day lives, which means looking at devices, business routines, technologies, commercial practices and relationships with a different angle. We should be connecting the dots […]
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Head on over to the new Amadeus websites for Mongolia, Madagascar, Jordan, Syria, Algeria, East Africa, Central and West Africa, Libya, and Tunisia for an improved browsing experience. Redesigned from the ground up with a new navigation structure and local content support – these sites make gathering information about our solutions and business much easier […]
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At Amadeus we pride ourselves on leading innovation for the travel business. Nowadays, with consumers rapidly adopting new products, open source platforms prevailing and an ever increasing number of new entrants, being a leader also means helping to nurture new ventures and start-ups in the travel & hospitality space. That is the goal of Amadeus […]
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The Marketing Intelligence department at Amadeus España has been developing several initiatives based on active collaboration with travel agencies. However, new technologies and the latest marketing trends are revolutionizing research methods and techniques, and the information we obtain from our clients is now far more accurate, immediate and, above all, more qualified. Probably, one of […]
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I had the pleasure of attending the West & Central African Federation of Travel Agencies Association’s (FISAVET) 13th Congress in Abidjan, Ivory Coast to discuss how we can foster the economic emergence of the region by taking advantage of technology and I was really happy to see attendees take great interest in our research and […]
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Airport delegates from around the world joined the Association of French-Speaking Airports event in Paris and I was very happy to represent our portfolio of airport solutions there. The theme of the event was Airports, Territories, and Development – which presented the perfect environment for showcasing our applications, which are designed to delay years of […]
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Spanish carrier Iberia has just become the first company to use Amadeus technology to implement a unique CSR programme offering its customers an opportunity to make a donation to UNICEF when purchasing air travel online. Every time a customer buys a ticket on Iberia’s website they can now make a donation of 3 to 20 Euros. […]
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We’ve gone through a multitude of our top travel innovation picks – from electronic tickets to the camera and the ATM. To wrap up our picks – here are our last five great travel innovations that have truly been game changers. Car The automobile connected humanity in ways the horse and carriage never could. Plus, […]
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