Facts

Through the Amadeus System close to 104,400 travel agency locations and over 36,600 airline sales offices around the world are able to make bookings with:

• More than 460 airlines
• close to 85,700 hotel properties
• some 26 car rental companies, serving over 36,000 locations
• other travel provider groups (ferry, rail, cruise, insurance companies and tour operators)

Where we work

Our principal corporate, development and operational activities are divided between various locations across the world:

• Headquarters: Madrid, Spain
• Product development and product marketing: Sophia Antipolis, France
• Data processing centre: Erding, Germany
• IT services centres: London, UK and Sydney, Australia

We have subscribers in 219 markets worldwide, and we cover the needs of these different markets by delivering localised solutions for marketing, customer services and support through our network of some 71 local Amadeus Commercial Organizations (ACOs).
Close to 9,000 people work in the Amadeus worldwide team - covering our principal locations and consolidated ACOs. And we have over 105 nationalities working in our central sites alone. A true multicultural team.

Amadeus online e-commerce solutions for airlines

Amadeus has the expertise, resources and close partnerships with the world’s leading airlines needed to keep delivering the most proven-profitable e-commerce websites spanning the entire e-commerce cycle: from faring and shopping, to booking and to post-sales servicing solutions.

The powerful Amadeus e-Travel Airline Suite consists of three solutions. The Amadeus e-Merchandise Solution, for pre-sales faring and shopping, continues to deliver major airlines an average 8% increase in yield and an average 30% increase in revenues. The industry-recognised Amadeus e-Retail Solution is the best-in-class booking solution for airlines. The Amadeus e-Service Solution, for post-sales servicing, delivers an airline’s end users the highest levels of online experience. The Amadeus e-Travel Airline Suite’s three solutions seamlessly integrate and work together to improve the profitability, efficiency and end user appeal of an airline’s entire e-commerce cycle.

Some 95 of the world’s leading airlines use the Amadeus e-Commerce Airline Suite to power over 250 websites in more than 110 countries. 

Amadeus handles over 100 million unique site visitors per month.

Services to airlines

We provide the capacity for common shared access to flight reservations and frequent flyer information to some 134 airlines as Amadeus Altéa Reservation airlines (formerly known as System User). By enabling secure information sharing between carriers, we are a key support to the global trend towards carrier alliances.

Current Amadeus Altéa Reservation customers include:
• 8 of the 10 oneworld airlines
• 15 of the 24 Star Alliance airlines
• 4 of the 14 SkyTeam airlines