Amadeus Web Unused e-Ticket Tracking Report

While the introduction of electronic tickets is considered to be a major step forward in cost savings in workflow for the travel industry, it also brings the risk of losing money. E-tickets make it easy for busy executives and employees to simply forget about them which results in accumulating millions of euros of unused e-tickets.

With Amadeus Web Unused E-Ticket Tracking Report (Web UETTR), Amadeus offers IATA Travel Agents a user friendly, web based solution to trace unused electronic tickets and regain forgotten money.

Rock-solid reliability and accuracy

Amadeus queries on a daily basis the e-ticketing database of the airlines for the status of your issued e-tickets providing you at all times with the most up to date information. Unused e-tickets will remain in the database

for as long as their status is open. When the status changes the tickets are automatically removed, offering you a report containing only tickets eligible for refund or reissue.

Enhance your productivity

With a simple click, you can request a generic report of all unused e-tickets in a variety of formats. You can easily narrow down your search and create a more specific report thanks to a wide range of search criteria.

To serve you in the best possible way Amadeus offers you the possibility to set up schedules to run the reports automatically at your convenience. You can also easily manage centrally the unused data for all your ticketing offices.

Cut down your costs

Minimize the impact of staff turnover and increase your productivity with Amadeus Web Unused E-Ticket Tracking Report, a sophisticated and user friendly tool. And last but not least save your agents time: Amadeus Web Unused E-Ticket Tracking Report reduces the need for manual checks of unused e-tickets and allows your agents to work faster and more efficiently.

Discover new revenue opportunities while increasing customer satisfaction

Amadeus Web Unused E-Ticket Tracking Report is a powerful solution that enables you to offer cost savings to your customers by tracking forgotten money and so develop stronger customer loyalty. With the proven

value of Amadeus Web Unused E-Ticket Tracking Report you can take the opportunity to charge your customers for the extra service you provide and watch your revenues grow with this new source of income.

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Benefits:

• New revenue opportunity & reduced costs: less manpower needed, less forgotten money
• User friendly: intuitive web based solution
• Optimized efficiency: automatic schedules
• Increased productivity: high quality reports & centralized management of all your IATA offices
• Improved customer service: tracking money for your customer & develop stronger loyalty