Amadeus Ancillary Services
Amadeus offers an integrated solution at the point-of-sale that provides booking access to the ancillary services of airlines to compete effectively with the direct & online channel.
With Amadeus, you can obtain content parity with the direct and online channels for the airline’s optional services offering and tailor the offer to your customers’ needs, improving customer service and traveller loyalty by reinforcing the role of travel consultants.
Improve your customer service
Reinforce the role of being a true travel consultant with a full offering by giving the traveller the opportunity to purchase a fully customisable ticket and offering your customers more choice. You can additionally benefit from this multi-channel solution, which enables you to capture every sales opportunity with complete visibility over the airline’s included and optional services offering for each fare, with automatic pricing of the services filed via ATPCo.
Compete with the direct & online channel
Amadeus’ airline full content deals include not just fares, but also their ancillary services making sure that your offer is as strong as any other offer through any other channel.
Accuracy
You will get immediate confirmation of the availability of the ancillary service, with equal accuracy on pricing as with the air fare. With this comprehensive solution, full integration with the PNR as well as your mid- and back-office processes (alongside automatic fulfilment via EMDs (phase 2)) enables the minimisation of manual errors and maximisation of revenues.
Productivity
This easy-to-use booking solution will save you time and money by accessing the airlines’ ancillary services content through your point-of-sale. It is fully integrated within the standard booking flow, minimising time spent on training. Furthermore, by being fully integrated into your mid- and back-office systems, you can save time which would have been spent on administrative tasks, ultimately saving you money across the whole process and maximizing your productivity and profits.
Amadeus delivers…
Ongoing innovation and investment in key air content gives you easy access to relevant additional content directly at the point-of-sale. By booking ancillary services via Amadeus, you will benefit from increased efficiencies in the booking process, maximised revenues and profits, and crucially, increase the level of customer service which you are delivering time after time.
Brighter, Bolder, Better content. Book it with Amadeus.
