Amadeus Ticket Changer
With Amadeus Ticket Changer you can service your customers’ change requests anywhere in the world in only a matter of seconds; giving them the right fare and the right penalty charge at any point-of-sale.
Airline debit memos, 30 minute calls to your call centre, lengthy and expensive staff training…These are just some of the factors involved in manual ticket reissuing. Sweep them all away and reduce your costs with Amadeus Ticket Changer, the most powerful and flexible automated solution available to BusinessTravel Agencies.
Great advantages for your business!
Provide your corporate clients with exceptional services:
- Allows all kinds of changes and processes a vast range of tickets
- Enables you to gain customers' loyalty by giving them unprecedented flexibility and control over their itineraries
Discover new revenue opportunities:
- Opportunity to charge a service fee per change
10% of tickets are changed at least once
Slash your costs:
Save up to an impressive 25 minutes per reissued ticket
Complete each process in seconds, in one single transaction
Save on call centre and staff training costs thanks to this fully automated solution, which incorporates airline’s policy
Outpace your competitors:
Multicarrier and international solution, allowing you to outpace low cost carrier and airline websites
Displays dozens of flight options in chosen currency
Rock-solid reliability and accuracy:
- Avoids mistakes and reduces airline debit memos
Calculates fare/tax balance and penalty fee for electronic and paper tickets and generates reporting automatically
Worldwide consistency in implementing and collecting reissued fares and penalties> Back to top
Amadeus Ticket Changer is built on state-of-the-art technology delivering the most sophisticated features:
| Key features |
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| Automated end-to-end process |
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Calculates and displays fares/taxes balance and penalty fee
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Creates accounting reports and travel documents |
| Reliable |
- New generation technology
- Best-in-class pricing accuracy
- Reissue guaranteed (when successfully completed)
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| Easy to learn |
- Shortened process: 4-5 steps from 14
- Similar workflow as to price and issue a first ticket.
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| Multi-channel |
- Available to any point of sale worldwide via Amadeus Selling Platform and Amadeus API v2
- Effortless integration into your applications
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| A powerful solution |
- All types of tickets and fares can be changed; electronic tickets regardless of the original issuing GDS and paper tickets first issued in the Amadeus system
- All currencies are handled including their conversion
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Contact our local Sales representative